Hub Coordinator - Allied Health & Specialists

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Introduction:
About ATSICHS Brisbane

ATSICHS Brisbane is a not-for-profit community owned health and human services organisation delivering on the unique health and wellbeing needs of Aboriginal and Torres Strait Islander people in greater Brisbane and Logan. We pride ourselves on providing health and human services, our way – supporting our people and community in our commitment to create a flourishing future and lasting legacy for them and their families.

ATSICHS Brisbane is a member of the Institute for Urban Indigenous Health (IUIH).

See more at our website - www.atsichsbrisbane.org.au

Description:
To perform this role, it is essential that the person is an Aboriginal or Torres Strait Islander person. It is therefore a genuine occupational requirement under section 25 of the Anti-Discrimination Act 1991.

About The Role

As a supporting role the Hub Coordinator, you will ensure patients access the Allied Health and Specialist Services are scheduled and confirmed before arrival to appointments. This role is imperative to providing ongoing comprehensive health care for our patients. Excellent patient care relies on the Hub administration processes working together with medical reception and the clinical team to provide seamless service delivery, including increased practice patient numbers, MBS item numbers, attendance rates and billings.

Duties

Maintain best practice for service coordination and Medicare billing for internal and external service providers.
Ensure administration recalls are actioned daily.
Develop and maintain relationships with community organisations, hospitals, and other stakeholders.
Ensure processes are in place for regular feedback from clients making necessary corrective actions.
Foster a culture of continuous improvement.
Ensure effective implementation and maintenance of ATSICHS Policy and procedures in line with AGPAL Accreditation Standards.

Culture

Enjoy working in an organisation that makes a difference in the community. Join our friendly and supportive Social Health team that will help you grow personally and professionally.

Benefits

Salary of $69,941 per annum pro rata.
Additional 12% Super + access to salary packaging (Increases your take home pay).
Permanent Part Time position.
Chance to transition Permanent Full Time.
Supportive and collaborative team of dedicated professionals.
Great opportunity to develop personally and professionally.

COVID-19 Requirement

Immunisation history showing you have received two doses of a Covid -19 vaccine is encouraged.

Skills and Experiences:
Required

• Certificate III Business Administration (or equivalent) or Certificate IV Health Administration (or equivalent).

Previous experience working in an administration and /or service coordination role.
Demonstrated organisation skills, including an ability to multi-task, to plan, set and prioritise.
Ability to work as part of a multi-disciplinary team and understand the cycle of care patient system.
National Police Certificate.
Driving Licence.
Evidence of Work Rights.

Preferred

Previous experience working with an electronic Patient Management System such as MMEx.
Experience working within an Aboriginal and Torres Strait Islander community health service.
Knowledge of and experience working with – AGPAL, PIP IHI Revenue, My Medicare and MBS (Medicare Billing Schedule).

How to apply

If this sounds like you, please submit your application by following the links on the recruitment page. Applications will be assessed with interviews being conducted as they are received so do not delay in applying.

Only successful applicants will be contacted.