Human Factors Consultant

About the role

Kinneir Dufort (KD) is a world-class user-centred innovation and product development consultancy, serving clients in the medical and consumer health sectors. We are part of the SteriPack Group, which has global contract manufacturing facilities in Europe, the USA and Asia, as well as further design and product development capabilities in New Jersey and Colorado in the USA.

We are looking for a Human Factors Consultant to join our experienced Human Factors team. This role will involve strategic planning, risk analysis and formative studies to set directions at early stages, and rigorous testing, analysis and summative studies during development and verification stages.

About you

As a Human Factors Consultant, your key focus will be on planning, delivery and reporting of high-quality Human Factors studies. You will also contribute to developing business through support to sales meetings.

You may be a Human Factors engineer or researcher in a consultancy or be part of a team within a medical company or similar business. Either way you’ll have a passion for enhancing the usability of a variety of product types from medical devices to software applications and you will be keen to contribute to KD’s expertise teams.

At KD, collaboration is vital to how we work. You will be a team-player, enjoy problem-solving and working in a fast‑paced, varied consultancy environment and be passionate about the impact of Human Factors on product design and user experience.

Your skills and experience

Whilst you do not need to meet all of these points, please ensure you meet the majority of them before making an application:

• Demonstrable experience in Human Factors roles, ideally including Medical Device experience
• Understanding of the following standards and guidance:

o IEC 62366-1

o ISO 14971

o FDA Guidelines: Applying Human Factors and Usability Engineering to Medical Devices

• Some experience in working on Human Factors programmes, predominantly in the UK and US, including: formative and summative/validation studies
• Specific experience in the following:

o Understanding of Human Factors relating to risk management, usability, design/engineering, testing

o Human Factors study planning / design

o Protocol drafting

o Participant recruitment management

o Study moderation, observation, data capture

o Use error and root cause analysis

o Reporting / presenting recommendations

• Human Factors experience with medical devices, digital user interfaces, packaging, labelling and instructions for use
• Ability to work within design control under quality management systems
• Planning and organisational skills
• Communications skills, including presenting work to others
• Good people skills and an ability to collaborate in project teams
• Ability to manage your time within defined timescales

For this role, we are considering a salary between £40,800 to £50,000, commensurate with the successful individual’s experience. As part of your application we will ask you for your desired salary. If you would like to discuss your salary expectations in more detail please reach out to us.

Why work with us?

We offer flexible hybrid working policies in terms of both location and working hours from day one. We operate availability hours so people can start at 9:30am if needed, lunch can be taken between 12:00pm to 2:00pm (in case you want to pop to the gym or attend an appointment), and we offer an early finish on Fridays if you have banked your contracted hours for the week.

Our full-time contract is 38 hours per week. Colleagues at KD work with a great deal of flexibility, which varies across our teams. An individual’s working pattern is agreed with their respective line managers, taking into account the needs of the individual and the team. We trust our people to work from home, although there may be some occasions when working from the office is necessary. Please get in touch with us if you are thinking of applying but would like more information about how our flexible working policy might work for you in this role and how the team work currently, or if you would like to speak to us about the possibility of part-time working in the role.

We recognise that we are only as good as our people and we know how important it is to support our team:

We offer:

• Performance related company-wide bonus

• Flexible working approaches around our availability hours (which are Monday to Thursday 9:30am to 12:00pm & 2:00pm to 4:00pm and Friday 9:30 to 12:00pm) to help support your work-life balance

• Access to a digital wellbeing platform and 24/7 support through our Employee Assistance Programme

• Private healthcare for you and your family

• Enhanced Maternity and Paternity leave

• A matched contributory pension scheme

• 25 days holiday per year (with the option to purchase up to one working week of annual leave each year and bonus days for length of service)

• Cycle to work & Electric Vehicle Lease scheme

• Training and development opportunities which include regular ‘lunch and learn’ sessions and knowledge sharing via internal channels

• Dedicated learning and development days per year

• Discounted First Bus monthly and annual passes

• Free breakfast every Wednesday, plus free lunch once per month ahead of our company meeting

• Secure in-building bike storage and shower

• Free eye tests

• The opportunity to become involved in our work with various organisations, such as Kerning the Gap and Remap

• Regular opportunities to have your say and share your thoughts on how we can develop as a team and as a business

• Enjoy our café that acts as the focal point for the whole team to get together for either morning coffee, lunch and afternoon tea

• There are also plenty of opportunities to socialise outside of the office too, including activities like staff-organised runs, cycles and regular monthly team socials!

About us

Founded in 1977 by Ross Kinneir and Francis Dufort, the KD team are based in an iconic building in the vibrant city of Bristol. The characterful Grade 2 listed stone building was originally built as a sugar refinery around 1850. It’s now completely refitted, and houses all of our staff plus our workshops, labs, the design studio, an HF usability suite, as well as client meeting spaces. We are in a great central location: the local area is full of independent shops and it is only a short walk up to Park Street, or over to the Harbourside and St Nick’s Markets, both of which have regular street food markets.

Our values underpin everything we do.

• See possibility: we explore the potential in everyone & everything and embrace change to create opportunities.
• Make a difference: we want to part of the solution and have courage to act, even when it isn’t easy.
• Stand together: we collaborate seamlessly, value difference and support each other.

We believe strongly in equality and fairness and try hard to do the right thing; we speak up for and support groups who are working to make a difference. Many of our team are also involved in, or run, events in their local communities, making a difference to those around them.

The team at KD are intelligent, hard-working, fun and collaborate brilliantly together to produce creative solutions. We work with some of the biggest, best and most interesting international clients that you’ll find anywhere. We’re a multi-disciplinary team, with experts in research, innovation, human factors, digital UX, 2D and 3D product & packaging design, engineering, prototyping, and electronics & software, all uniquely integrated within one great company.

Do we sound like a good match for you?

If you’d like to apply or discuss the role, we’d love to hear from you. If you think you might be the right person for us but want an informal chat first then get in touch via joinus@kinneirdufort.com.

We look forward to hearing from you!