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Human Services Supervisor

Posted on May 1, 2026

Ks, United States of America
No Salary information.

Full Time

Human Services Supervisor job opportunity

Important Recruitment Information for this vacancy

Job Posting closes: Open until 05/10/2026
Required documents (as listed in Qualifications and Required Documents sections) must be uploaded by close date. Incomplete applications may not be considered.

Agency Information

Kansas Department for Children and Families | www.dcf.ks.gov
Economic and Employment Services
Negotiable within Northwest/Southwest Region

About the Position

Who can apply: External

Classified/Unclassified Service: Classified

Full-Time/Part-Time: Full-time

Regular/Temporary: Regular

Work Schedule: Monday-Friday

Eligible to Receive Benefits: Yes

Veterans' Preference Eligible: Yes

Compensation: $ 50,918.40 / annually. Salary may be dependent upon the candidate’s qualifications and experience.

Employment Benefits

In addition to the starting salary, the State of Kansas offers a significant benefits package that is available the first day of employment. All benefits eligible, full-time employees may elect to enroll in:

Health Insurance including medical, dental, vision (plus optional partner/dependent coverage at reduced cost)
Creation of and contribution to your personal KPERS defined Retirement benefit
9-10 paid, annual holidays
12 paid, annual vacation days
12 paid, annual sick days
1 paid Discretionary Day
Your personal life insurance policy equal to 150% of your starting salary
This benefits package represents additional annual compensation.

Visit the Employee Benefits page for more information.

Position Summary & Responsibilities

The Kansas Department for Children and Families is hiring innovators and leaders. If you believe people have the capacity to progress, succeed, grow, and do well in life, you can discover your purpose here! Find more than just a job with DCF. You can be part of the growth and opportunity for our team to help serve the individuals and families in your community. Thrive With Us and find your career and purpose!

This position exists to supervise professional and support staff within a regional EES team. This position plans, directs and manages the delivery of Economic and Employment Support programs by that team. This position provides program oversight to ensure compliance with Federal and State regulations as well as the West Region’s goals.

Makes decisions independent for program and administrative duties. Provides suggestions and recommendations for decisions made by the EES Program Administrator and Assistant Regional Director that relate to work that might affect employees in other sections or work teams or might not be considered routine. Written and verbal instructions are followed based on Federal and State rules and regulations and local office policies and procedures. Assignments are normally general directives to work team based on specific agency expectations.

View the full position description:

Qualifications

Minimum Qualifications: *If a driver’s license is required, a copy must be sent to your recruiter following the interview.* Six years of experience interviewing, investigating, compiling information, documenting decisions, interpreting guidelines and/or providing technical assistance relevant to the agency's program. Post secondary education may be substituted for experience as determined relevant by the agency.

Preferred Qualifications: Must have the ability to establish and maintain productive work relationships with staff and other employees. Good communication skills both written and oral. Knowledge of EES Programs administered by DCF and other State Agencies. Good planning and organizational skills. Ability to make basic decisions, maintain self-control in stressful situations, and take appropriate actions; and the ability to relate to and understand problems and needs of other persons. Also, the ability to interject and apply state and federal laws, rules, and regulations and agency procedures.

Post-Offer, Pre-employment Requirements:

Security Clearance: A background check (KBI - criminal background, welfare fraud, driver's license and Child/Adult Abuse and Neglect Central Registry) is required for all positions with the Department for Children and Families (DCF) as a condition of employment, which may include fingerprinting and FBI check. Security clearance must be obtained prior to employment with DCF. Must maintain security clearance throughout employment.

Kansas Tax Clearance Certificate: A valid Kansas Tax Clearance Certificate is a condition of employment for all employees of the State of Kansas. Applicants (including non-residents) who receive a formal job offer for a State job, are required to obtain a valid Tax Clearance within ten (10) days of the job offer. A Tax Clearance can be obtained through the Kansas Department of Revenue who reviews individual accounts for compliance with Kansas Tax Law.

If you have a missing tax return(s) or you owe taxes to the State of Kansas, please know that the Kansas Department of Revenue will work with you. The Kansas Department of Revenue can set you up on a payment plan to receive a Tax Clearance so you can get a job working for the State of Kansas. The Kansas Department of Revenue can be contacted at 785-296-3199.
Kansas Department of Revenue - Tax Clearance Frequently Asked Questions

Recruiter Contact Information

Email: Hailey.Korbe@ks.gov

Please reference Job ID Number: 220833

Job Application Process

First Sign in or register as a New User.

Complete or update your contact information on the Careers> My Contact Information page. *This information is included on all your job applications.

Upload required documents listed below for the Careers> My Job Applications page. *This information is included on all your job applications.

Start your draft job application, upload other required documents, and Submit when it is complete.

Manage your draft and submitted applications on the Careers> My Job Applications page.

Check your email and My Job Notifications for written communications from the Recruiter.

Email – sent to the Preferred email on the My Contact Information page

Notifications – view the Careers> My Job Notifications page

Helpful Resources at jobs.ks.gov: “How to Apply for a Job – Instructions” and “How to Search for a Job – Instructions"

Required Documents* for this Application to be Complete

Upload these on the Careers - My Job Applications page

State of Kansas online application
Resume
Cover letter
Legible copy of valid driver’s license (if driver’s license is required)
Transcripts** (if educational requirements are listed for this position)
**If degree is a requirement listed, transcript must show proof of graduation or degree obtained.
DD214 (if you are claiming Veteran’s Preference)
Required documents must be uploaded by close date. Incomplete applications may not be considered.

Helpful Resources at jobs.ks.gov: “How, What, & Where do I Upload Documents”.

How to Claim Veterans Preference

Veterans' Preference Eligible (VPE): Former military personnel or their spouse that have been verified as a "veteran"; under K.S.A. 73-201 will receive an interview if they meet the minimum competency factors of the position. The veterans' preference laws do not guarantee the veteran a job. Positions are filled with the best qualified candidate as determined by the hiring manager.

Learn more about claiming Veteran’s Preference

How to Claim Disability Hiring Preference

Applicants that have physical, cognitive and/or mental disabilities may claim an employment preference when applying for positions. If they are qualified to meet the performance standards of the position, with or without a reasonable accommodation, they will receive an interview for the position. The preference does not guarantee an applicant the job, as positions are filled with the best qualified candidate as determined by the hiring manager.

Learn more about claiming Disability Hiring Preference

PLEASE NOTE: The documentation verifying a person's eligibility for use of this preference should not be sent along with other application materials to the hiring agency but should be sent directly to OPS. These documents should be sent either by fax to (785) 296-7712, scanned and emailed to Gustavo.Victoriano@ks.gov, or can be mailed/delivered in person to:
ATTN: Disability Hiring Preference Coordinator
Office of Personnel Services
Landon State Office Building
900 SW Jackson, Rm 401
Topeka, KS 66612

Equal Employment Opportunity

The State of Kansas is an Equal Opportunity Employer. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job.

If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the agency recruiter.

E-Verify: DCF participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Full Position Description:

No. Each Task and Indicate Percent of Time

E or M

The person in this positon has access to protected health information (PHI) under the provisions of the Heath Information Portability Act of 1996 (HIPPA) Privacy Rule. PHI must be treated in accordance with the provisions of the HIPAA Privacy Regulation including the requirements for safeguarding, releasing and recording the release of such information. The person will receive training in the provision of the HIPAA Privacy Regulations as they relate to the duties of this position and has signed a confidentiality agreement.

In addition to the tasks listed below, the incumbent is expected to communicate the Mission, Vision and Guiding Principles of the agency to peers, clients and the public; identify personal strengths and developmental needs to increase job performance and long-term career growth. Continually analyze work processes, seek new approaches and make recommendations to enhance efficiency and effectiveness of the agency. Works in a harmonious and cooperative fashion with other staff to provide efficient and effective customer service. Uses free time as available to assist other staff in the completion of work assignments. Contributes to a positive work environment through a positive, helpful, courteous demeanor towards staff, clients, and the general public. Adheres to appropriate standards of conduct regarding the use of leave and reports to work on time.

E - 40%

E - 25%

E – 20%

M – 10%

M – 5%

COORDINATES EES PROGRAM CASE READS: Works closely with Performance Improvement Administrator to establish case read priorities for the NW/SW Regions. Communicates case read requirements to reader staff on a monthly basis and ensures targeted reads are completed. Ensures case read results are entered in the CARE system to review error trends, training needs and policy tips. Reviews case reads completed by case readers by examining the electronic case file to ensure accurate assessment of the action is taken and to ensure timelines are met. Monitors reports and other available data to ensure that staff are meeting statewide payment accuracy. Conducts one on one consultations with staff on policy as it relates to case reads. Works with PI Administrator and EES Supervisors when further clarification of policy decisions are needed. Works with regional EES staff to address Economic and Employment Service Policy questions as well as determining trends for continuing training by reviewing Quality Assurance (QA) case errors, Management Evaluation (ME) reviews, and Case Review (CARE) reads.

POLICY AWARENESS/IMPLEMENTATION:

Accurately receives, interprets, understands and operationalizes program, Regional, Federal and State

policies and procedures. Through constant review of policy manuals, guidelines, and discussions with

supervisor. Maintains knowledge of policy sources and information available through Agency online

sources. Reviews and provides guidance for EES policy related questions.

SUPERVISION AND TEAM MANAGEMENT:

Directs the work EES Performance Improvement Case Readers. Recruits, selects, assigns, and evaluates staff in keeping with state, regional and Kansas Organization of State Employees (KOSE) regulations. Monitors time usage. Establishes performance expectations, provides feedback, guidance, mentoring, monitoring and motivation. Ensures coverage and provides back-up for team. Ensures resources are available to enable staff to complete their work effectively. Facilitates work of team. Promotes team cohesiveness. Manages information and communicates effectively with team through individual and team conferences. Deals with conflict resolution. Monitors reports and maintains documentation for evaluation purposes. Plans and conducts employee conferences and team meetings. Demonstrate basic competencies in state and regional Conditions of Employment.

PROFESSIONAL DEVELOPMENT:

Promotes professional development and monitors staff’s knowledge of Economic and Employment Service Program policy and procedures through case rereview process, team meetings, and individual staff conferences. Encourages independence and collaboration in teams and between divisions. Uses peer experts, training, and sharing successes to encourage growth. Is a mentor and a role model. Attends and participates in conferences with supervisor and office meetings with peers. Participates in program and management meetings. Participates in teams and work groups for the purpose of professional development. Participates in strategic planning, as required.

SPECIAL ASSIGNMENTS:

Works on special assignments and OTHER duties as needed.

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