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Husbandry Agent
Posted on Jan. 14, 2026
- Mh, India
- 0 - 0 USD (yearly)
- Full Time
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Join our global team for a career filled with opportunities to solve challenges both small and large, local and global, simple and complex.
Wilhelmsen Port Services is seeking a Husbandry Agent for Mumbai Office.
In Wilhelmsen Port Services (WPS), we provide our customers with peace of mind while we handle their cargo, their vessels and their crew. We handle 75,000 port calls per year, which means that every 7 minutes, anywhere around the world, we send a ship safely out to sea again to fulfil its purpose. We match local expertise with strict global standards, making sure we consistently make our customers’ port calls as efficient and safe as possible.
Who you are:
You will be responsible to manage the customers’ requirements as per the established Service Agreement and to monitor customer service needs, follow up port calls and provide support to the customer. You are also required to Coordinate all arrangements required by customer for port calls entering the Area.
The Husbandry Agent will report to the Husbandry Team Lead. The position works closely with Port Operations, the Commercial team, and Credit management functions.
In our company, you will have the opportunity to deal with different cultures, be part of a dynamic environment with a continuously learning culture and will be a member of an organization that is Shaping the maritime industry.
Main Responsibilities:
- Coordination with Ships Agency Service Agreement (SASA) Account sales on matters related to the coordination and service performance of Husbandry port calls entering the area.
- Respond and follow up on customer enquiries.
- Ensure that all appointments are handled without delay and assigned correctly to responsible for service execution.
- Ensure Proforma Disbursement Account (Das) are being sent promptly.
- Ensure advance funding (approved by customer) is remitted correctly to local agent’s bank account at least 03 days before vessel arrival.
- Ensure correct amount of pre-funding are received or the correct level of authority has approved any deviation, prior to performing the Port Call.
- Coordinate port calls and services effectively, including proper monitoring of the vessel and attendance to any change requests in compliance with Husbandry Agency Standard Operating Procedures, including correct use of the operating systems (WASP and any other approved Husbandry application whenever applicable).
- Select and book suppliers and sub-agents using standard supplier management processes and systems and in compliance with Supplier Governance standard.
- Monitor and record expenses that arise during vessels’ port call.
- For global port calls, monitor the execution of the port call and work closely with Operations to ensure that we meet customers’ expectations.
- Ensure Cash-in-Transit (Cash to Master) as per WPS procedure.
- Suggest process improvements based on efficiency, productivity or cost effectiveness gains.
- DA handling (Proforma & Revised), including correct data input, monitoring, and verification.
- Register and follow up complaints/non-compliances through Improvement Potential system.
- Attend business review meetings with customers as required and interact with the relevant Key Account Managers (KAMs).
- Ensure Husbandry Standard Operating Procedures followed which also includes meeting of relevant KPIs.
Qualification, Experience and Skills
- Preferably Graduates with minimum 3 years of experience.
- Experience from the marine industry, preferably ships agency operations.
- Fluent English – both written and spoken.
- Ability to work on company's systems.
- Ability to work independently and systematically.
- Able to meet deadlines through good time management and allocation of priorities.
- Ability and aptitude to learn is a must – training can be provided to bring the candidate up to speed with the requisite knowledge to perform the job.
Applying
Sounds interesting? If you can see yourself in this role, please let us know why you are our new Husbandry Agent.
You can apply online today through our career portal by creating a ‘Candidate Home’ account. Here you can upload your resume and a motivational letter.
Work location: Mumbai, Maharashtra
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