Immigration Assistant Manager / Manager

Immigration Assistant Manager / Manager

General Information

Location: Dublin/Cork/Galway/Limerick/Waterford

Business Area: People Advisory Services | UKI Tax and Law

Contract Type: Full-Time – Permanent

EY’s culture promotes a flexible hybrid working environment. Across all aspects of our tax practice, candidates can choose to work from any of our offices in Dublin, Cork, Galway, Limerick and Waterford.

Excellent opportunity to join a Big 4 tax practice where you will be part of a high-performing team. Our globally coordinated Tax practice combines exceptional knowledge and experience with local expertise and cutting-edge technology platforms, making us a market leader in Tax services. You will receive exposure to some of EY's most diverse and exciting clients working with the latest Tax technology solutions in the market. We are currently seeking applications from suitable candidates to join the EY’s Tax practice at Assistant Manager Level.

Who are we?

The Global Immigration team sits within EY’s People Advisory Services/UKI Tax & Law practice and is an ever-expanding provider managing a range of business immigration services for multinational clients (across a variety of industries) wishing to send their employees to work in Ireland. These services typically centre on the compliance and policy issues in coordinating and filing their employment permit and visa applications, subsequent immigration support such as advisory on future immigration needs, right to work etc.

EY’s Immigration practice is a high-pace, client service focused environment. Team members enjoy extensive contact with corporate clients, employees/assignees, and EY contacts at all levels within organisations.

As a Manager in the Irish Immigration team, you will be responsible for contributing to the overall success of the team. This is achieved by being inspirational, curious, accountable, and results-focused always, and proactively asking for and providing help where required.

Key Responsibilities

Typical activities will include the following:

As a Manager within the EY Ireland immigration team, you will supervise and manage engagements and other related activities under the general direction of senior management, leading staff in providing corporate Irish immigration services to our clients. Responsibilities will include:

• Leading a team of dedicated immigration professionals in a variety of engagements in the delivery of technical advice, reviewing all relevant paperwork and communication pertaining to the end-to-end support (inbound) for the immigration process in Ireland.
• Oversee and manage engagements efficiently.
• Actively establishing, maintaining, and strengthening internal and external relationships, and making sure that the work delivered is of high quality.
• Reporting to senior management within the team.
• Monitoring regulatory and legislative changes in the Irish immigration domain, guiding clients in implementing necessary changes to their non-EEA workforce and processes in a timely manner.
• Helping to create a positive learning culture, coaching and counselling junior team members to help them develop professionally and personally.
• Working on new immigration client pursuits while ensuring all risk management practices and processes for the firm are adhered to.
• Taking responsibility for addressing problems and if not resolved, seeking guidance from others on how best to resolve them.
• Serve as a trusted business advisor for clients in the provision of Irish immigration services.
• Liaising with relevant Irish Immigration authorities within the Department of Enterprise, Trade & Employment & Department of Justice & Equality/Immigration Service Delivery Unit.
• Support, or serve as, the program leader in managing the team's technical development seminars and courses.
• Complete and document assigned work in line with EY quality standards, achieve expected outcomes, and take responsibility for correcting any errors or omissions
• Understands and applies the correct methodology, tools and technology
• Acting as a client partner to develop immigration offering and to streamline and create efficiencies in line with best practice and EY’s immigration offering across the global firm.
• Addressing concerns and issues raised by individuals receiving immigration services to ensure supportive and empathetic service.
• Managing financials of client engagements.
• Participate in wider initiatives across People Advisory Service and the EY Tax and Law practices.

Skills and attributes for success

• Strong analytical and problem-solving skills
• Strong drive to excel professionally, and to guide and motivate others
• Advanced written and verbal communication skills
• Foster an efficient, innovative, and team-oriented work environment
• Intricate knowledge of Irish immigration legislation, policy, and procedure
• Project management capabilities highly valued – must be comfortable managing multiple projects or clients against tight turnaround times
• Individual must be calm and able to work well under pressure, must feel comfortable juggling multiple competing priorities and meeting numerous critical deadlines in each working day
• Client-focused individual willing to go the extra mile to deliver excellent client service to both our corporate clients and their employees. Must be extremely empathetic and able to deliver status updates confidently to senior level clients
• Strong interpersonal skills and ability to resolve problems - individual will need to confident collaborating with our global colleagues and clients to reach resolutions in complicated scenarios
• Advisory oriented professional able to see the 'bigger picture' beyond basic immigration compliance offering - willing and able to provide pragmatic and out of the box solutions to clients to resolve their immigration challenges
• Experience managing a team of junior immigration advisors and sustaining and coaching teams while working as an enthusiastic member of the team.

To qualify for the role you must have

• Relevant skills and qualifications.
• A degree qualification in law, HR, or related field is preferred
• Minimum of 5 years of work experience in Irish immigration compliance, consulting or related field

About EY

As a global leader in Assurance, Tax, Transaction and Advisory Services, we’re using the finance products, expertise, and systems we’ve developed to build a better working world. That starts with a culture that believes in giving you the training, opportunities, and creative freedom to make things better. Whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.

What working at EY offers

We offer a competitive remuneration package. Our comprehensive benefits package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs: covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions.

Plus, we offer:

• Support and coaching from some of the most engaging colleagues around.
• Opportunities to develop new skills and progress your career.
• The freedom and flexibility to handle your role in a way that’s right for you.

All our employees are given a benefits package which they can tailor to suit their individual preferences. Our range of benefits include:

• Hybrid Working
• Pension/Discounted Health Insurance
• Web Doctor
• Purchase of Additional Annual Leave
• Free Gym Membership
• Travel Pass
• Maternity & Paternity Leave
• Bike to Work Scheme
• Referral Bonuses & Recognition Awards
• Tech MBA paid by EY

EY is committed to being an inclusive employer and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client-facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance.

Career Progression

• When you join EY, you will be supported to ensure that you are enhancing your skills from day one.
• Continuous learning, where you can develop the mindset and skills to navigate whatever comes next.
• As you grow and develop here, you’ll discover opportunities to help customise your career journey, so that it’s as unique as you are - success is defined by you, we will provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership, we will give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture, you will be embraced for who you are and empowered to use your voice to help others find theirs.
• We have embraced Hybrid working at EY adding greater flexibility and autonomy to the roles of our employees.

Inclusion & Diversity

We hold a collective commitment to foster an environment where all differences are valued and respected, practices are equitable and everyone experiences a sense of belonging: Inclusion, diversity, and equity are part of who we are at EY. We believe that the highest-performing teams maximize the power of different perspectives and backgrounds. These teams are both diverse and inclusive and are willing to invite and learn from other perspectives. Our ability to include various viewpoints into our mindsets, behaviours and operations is fundamental to driving innovation, building strong relationships, and delivering the best solutions for our clients.

We recognise the strength that comes from having a diverse workforce and building a culture where we support all our people to achieve their potential. You’ll be embraced for who you are and empowered to use your voice to help others find theirs. As an equal opportunities’ employer, we welcome applications from people of all backgrounds. Reasonable accommodations are offered at every stage of our recruitment process.

If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.

Join us in building a better working world. That’s Why, EY.

Apply now.

IMPORTANT: Where Agency assistance is required, our Talent Team will engage directly with suppliers. CVs / Profiles should not be shared directly with Hiring Managers. Unsolicited CVs / Profiles supplied to EY by Recruitment Agencies will not be accepted for this role.