Immigration Caseworker

## Overview
We are seeking a dedicated Case Worker to join our team. Someone with excellent communication skills, attention to details, and a passion for helping others.

## Responsibilities
- Conduct client intake assessments and determine needs
- Create and carry out the executive plans
- Offer guidance and assistance to clients.

- Support by maintaining, amending and detailing case notes
- Work together with other agencies and professionals to ensure coordinated services.
- Guide clients in accessing resources and services
- Monitor client progress and adjust plans as needed using company’s system in place

- Maintain and conduct the right approach with clients and team

## Qualifications
- Proficiency in Microsoft Office applications, including Word, Excel, and SharePoint

- 1 year experience in Permanent Residence and other Immigration related applications.
- Excellent analytical abilities to evaluate client needs and create suitable plans.

- Adequate communication skills in English; fluency in additional languages such as Hindi/Punjabi is a plus
- Skill in negotiating for clients and representing their best interests.
- Experience working in a customer service-oriented role is preferred
- Knowledge of Microsoft & Windows operating systems for data entry and file management

Job Types: Full-time, Permanent

Pay: $18.00-$25.00 per hour

Expected hours: 40 – 46 per week

Flexible language requirement:

• French not required

Schedule:

• Monday to Friday
• Weekends as needed

Work Location: In person

Expected start date: 2025-01-01