Inbound Sales Representative - French - Valencia

Position: Inbound Sales Representative

Location: Valencia, Spain

Employment type: Full-time

DUTIES AND RESPONSIBILITIES:

• Contact potential clients using various channels (phone, email)
• Handle inbound presales enquiries (coming via telephone or email) by giving to customer detailed information on products
• Refer non sales /presales enquiries to the right organization
• Manage customer/reseller requests on spare parts by checking spare part stocks & availability
• Close inbound sales for B2C customers
• Qualify inbound B2B sales opportunities and pass the lead to the team in charge
• Refer/Transfer Reseller & Retailer/eTailer enquiries to the right organization

REQUIREMENTS:

• Native/fluent in French (C1), both oral and written. Fluent in English (at least B2 level)
• Minimum of 1-year relevant experience
• Comfortable communicating using various channels (telephone, email)
• Knowledge of sales techniques (up-/cross-selling, objection handling, etc.)
• Computer literate with solid IT knowledge
• Strong personal interest and curiosity in IT products and applications
• Outstanding communication with ability to emphasize, negotiate and persuade
• Resourceful and stress resilient personality that can adapt and remain calm in all situations
• Exceptional customer facing and customer care skills
• Ability to follow the security rules of the company
• Ability to meet tight deadlines with minimum supervision and in timely manner
• Ability to work independently, as well as being a team player

BENEFITS:

• Excellent remuneration package based on experience, skills and performance
• Be part of a dynamic and creative team with positive and friendly atmosphere
• Guidance and tools to reach career potential