Inbound Sales Representative (Vietamese Speaking)

About Airwallex

Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 100,000 businesses worldwide – including Brex, Rippling, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale.

Proudly founded in Melbourne, we have a team of over 1,500 of the brightest and most innovative people in tech located across more than 20 offices across the globe. Valued at US$5.6 billion and backed by world-leading investors including Sequoia, Lone Pine, Greenoaks, DST Global, Salesforce Ventures and Mastercard, Airwallex is leading the charge in building the global payments and financial platform of the future. If you're ready to do the most ambitious work of your career, join us.

About the team

The SME & Growth Business team at Airwallex is a passionate group of collaborators and business champions dedicated to empowering small and medium-sized enterprises (SMEs) to thrive in the global economy. We combine deep financial expertise with a growth mindset, working closely with our clients to understand their unique needs and develop tailored solutions that streamline cross-border payments and unlock new revenue streams. As a team, we are driven by a desire to make a positive impact and are constantly innovating to find new ways to support the success of our SME customers.

What you’ll do

As one of our first Vietnamese Inbound Sales Representative (ISR) at Airwallex, you will drive Airwallex’s future growth engine by working with the Marketing and Account Executive team to qualify leads that will build Airwallex’s sales pipeline. You will be managing a portfolio of small and medium enterprise (SME) leads who want to sign up to our platform, you will also be shaping our initial processes, customer segments and our product experience. Additionally, you will work closely with stakeholders across Airwallex to help optimise our technology, workflow, on-boarding of new clients, compliance and provide insights to our Growth team.

This role is based in Singapore.

Responsibilities:

• Own our inbound sales process from end to end for our SME customers. From initial outreach, product demonstration, closing the account and helping our customers familiarised with our products

• Be an expert across Airwallex's product offerings and how specific products can resolve customers pain points

• Create a strong first impression to our customers and prospects by providing them with a world-class experience and product expertise

• Achieve monthly targets of sourced qualified opportunities

• Engage in customer conversations, understanding what their needs are and how we can help their business scale

• Focus on great customer experience, resolving incoming support inquiries in a timely manner to ensure a great customer experience

• Work across diverse global offices and different team functions

Who you are

We're looking for people who meet the minimum qualifications for this role. The preferred qualifications are great to have, but are not mandatory.

Minimum qualifications:

• You have experience – at least 2+ years of B2B experience in a sales related role

• Strong motivator and self starter who is able to operate in a hyper growth environment

• Strong verbal and written communication in Vietnamese & English

• You have worked previously with complex sales, feeling comfortable selling to C-level executives

• You are a relationship builder – you build meaningful, collaborative relationships with all people that you work with, both internally and externally

• You can speak to anyone – you should have exceptional communication skills and be comfortable conversing with people of all backgrounds and domains

Equal opportunity

Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.

Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.