Infrastructure And Cloud Lead

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Introduction:
Infrastructure and Cloud Lead

Location: Melbourne

Employment type: Permanent - Full Time

Make a difference where it matters most

At Housing Choices Australia, we believe everyone deserves a safe and affordable home. We are a leading not-for-profit housing provider committed to building inclusive and thriving communities. Our Five-Year Strategic Plan (2024–29) prioritises people and aims to deliver social impact, sustainable growth, and empowered teams.

Join us in building a better future, one home at a time.

Why you will love working with us

Join a passionate, purpose-driven team where your work creates lasting impact, and your wellbeing, growth, and individuality are genuinely valued.

• Purposeful impact – make a meaningful difference in people’s lives by supporting inclusive, safe, and affordable housing.
• Growth and development – enhance your skills and advance your career through tailored learning opportunities.
• Balance that works – enjoy 5 weeks annual leave and flexible working arrangements suited to your lifestyle.
• Valuable benefits – increase your income through salary packaging, salary continuance insurance, and 16 weeks of paid parental leave.
• Supportive culture – be recognised and celebrated in an inclusive, values-driven workplace.

Description:
About the role

As an Infrastructure and Cloud Lead, the role is responsible for ensuring these environments are stable, secure, well-documented and continuously improved

Accountability of Deliverables

Lead assigned infrastructure, cloud, network and security-related activities in line with agreed priorities.
Ensure work is delivered in a structured, documented and supportable way.
Coordinate internal teams, vendors and managed service providers to achieve agreed outcomes.

Culture, People and Performance Management

Contribute to a collaborative, accountable and service-focused technology team.
Provide technical guidance to team members, project resources and vendors where required.
Support a culture of standardisation, documentation and continuous improvement.

Vision and Strategy

Support the delivery of HCA’s technology strategy by improving infrastructure, cloud and platform maturity.
Contribute to roadmaps and improvement plans across infrastructure, cloud, identity, security and network services.
Identify opportunities to simplify, modernise and improve the environment.

Governance, Risk and Compliance

Support governance, risk and compliance requirements relevant to infrastructure, cloud, identity and security controls.
Contribute to the uplift and ongoing maturity of the ASD Essential Eight framework.
Ensure infrastructure and cloud changes are assessed for risk, impact and operational readiness.

System Ownership

Maintain ownership of assigned infrastructure, cloud, identity, server and platform services.
Ensure systems are documented, monitored, supportable and aligned to agreed standards.
Maintain visibility of key risks, issues, dependencies and improvement opportunities.

Stakeholder Collaboration

Work closely with internal teams, business stakeholders, vendors and managed service providers.
Ensure clear communication and coordination across infrastructure, cloud, network and security activities.
Build effective working relationships that support stable and reliable technology services.

Role Specific Accountabilities

Infrastructure and Cloud Operations

Lead the operation, maintenance and improvement of HCA’s infrastructure and cloud environments.
Support Azure, Microsoft 365, Entra ID, Active Directory, Windows Server, Linux, virtualisation and related platform services.
Maintain platform availability, performance, monitoring, backup, patching and resilience.
Ensure infrastructure and cloud services are documented, standardised and supportable.

Network, Operations and Security Support

Provide technical oversight for infrastructure, cloud, network and security-related issues.
Work with internal teams, vendors or managed service providers to support monitoring, incident response and service improvement.

Essential Eight and Security Uplift

Support HCA’s security uplift, with a focus on the ASD Essential Eight framework.
Act as a key IT Operations contact for controls relating to infrastructure, cloud, identity, patching, backups and privileged access.

Change, Delivery and Governance

Plan and coordinate infrastructure, cloud, network and security-related changes.
Prepare implementation plans, risk assessments, rollback plans and handover documentation where required.
Ensure changes follow HCA’s change management process.

We are a diverse, dedicated and collaborative group of people who are strongly committed to making a difference in the community. You will play an integral role in helping us achieve our mission and vision. We provide an inclusive, genuinely positive and connected workplace.

Skills and Experiences:
About you

You will have:
Knowledge and Qualifications

Relevant IT qualifications and/or significant practical experience.
ITIL certification preferred.

Strong working knowledge of:
Microsoft Azure and Microsoft 365
Entra ID and Active Directory
Windows Server and Linux systems
Virtualisation platforms
Infrastructure monitoring, patching, backup and recovery
Network fundamentals
ASD Essential Eight framework
Security monitoring and incident response concepts

You must agree to undergo any required employment screening, including but not limited to a National Criminal History or Police Check, Working with Children or Vulnerable Persons Check, and NDIS Worker Screening Check.

Housing Choices Australia is a child safe organisation. We are committed to the safety and wellbeing of all children and young people and have zero tolerance for child harm. All employees are expected to uphold our Child Safety Policy and Code of Conduct to ensure a safe environment for children.

Even if you do not meet every requirement, we encourage you to apply. We value unique experiences and perspectives.

Our values in action

Everything we do is guided by our shared values:

• People First - We build trust through empathy, kindness, integrity and active listening… we create meaningful relationships and deliver results that truly matter.
• Responsible - We follow through on our commitments and take ownership of our actions… with transparency, honesty and accountability.
• Purposeful - We aim high and take deliberate action… challenge the status quo, embrace change, and continuously improve to make a lasting impact.
• Collaborative - We work together with flexibility and shared purpose… through teamwork, innovation, strong strategic partnerships and listening to those we serve.
• Inclusive - We embed inclusion in everything we do… recognising and removing barriers and acting on diverse voices so everyone has the opportunity to thrive.

We are committed to a strategy that supports tenant wellbeing, organisational growth, environmental responsibility, and workforce empowerment.

Belong at Housing Choices

We are an inclusive and values-led employer, proudly welcoming people of all identities and backgrounds. We encourage applications from Aboriginal and Torres Strait Islander peoples, people with disability, culturally and linguistically diverse communities, LGBTQIA+ individuals, and those with lived experience of housing insecurity.

We support inclusive hiring practices. Please let us know your pronouns or if you require any adjustments during the application process, as we are here to assist you.

How to apply

Apply now! Applications close: 6 June 2026, unless a suitable candidate is identified earlier.

For further information, please contact People & Culture peopleandculture@hcau.org.au

If you do not meet every requirement, please still apply, as we value potential and diverse experiences as much as a perfect CV.

Disclaimer: To the best of Housing Choices Australia’s knowledge, this information is valid at the time of publication.

Agencies, thank you for thinking of us, but our recruitment is managed internally, and we will reach out to our preferred suppliers if we need assistance