Inpatient Booking Clerk

• Where you'll be working Waikato Hospital
• The details Permanent full-time
• Roster 40 hours per week Monday to Friday 8:00 am to 4:30 pm

About the Role

• Ensure all cancellations are processed and communicated in a timely manner
• Remove patients from waitlists as directed
• Schedule patients for procedures using the established policy or standard operating procedures
• Establish and maintain effective relationships and communication with relevant internal and external stakeholders
• Provide a customer focused telephone service with patients and face to face with stakeholders.

About the Team/Service/ Location

The Inpatient Booking team work closely with clinical staff to a schedule and book scopes for Gastroenteroly and General Surgery.

About you

Inpatient Bookings are looking for customer service and data entry superstars who are adaptable and great at solving puzzles to schedule and book elective surgery patients to theatre. Liaise with patients and clinical staff to get the best outcomes for Elective Surgery Patients. Utilise your flexibility and problem solving skills in a dynamic, fast moving environment.

• Flexible and eye for detail
• Microsoft Office/Data Entry
• Scheduling and Administration Experience
• Dealing with customers/clients via telephone

Click here to view the position description.

How to Apply

Please click 'Apply online' or apply via our Waikato Careers Website by clicking here All applications must be submitted through our online careers portal before 11:59pm on 10 January 2025. If you have any questions about the role, please contact Elisa Travailleur at elisa.travailleur@TeWhatuOra.govt.nz.