Inside Sales

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Company Overview

Founded in 1991, Decks & Docks Lumber Company is a leading distributor of marine construction and outdoor living supplies, with more than 50 locations across 20 states. We provide high-quality lumber, piling, seawall, and dock accessories to homeowners, contractors, marinas, and communities across the country. We pride ourselves on delivering exceptional service and value while providing the materials needed to complete any outdoor project.

Job Description

Are you an ambitious individual seeking a dynamic opportunity for professional growth? Join our team as an Inside Sales associate at Decks and Docks Company, where you will play a pivotal role in the success of our rapidly expanding company. This full-time position offers stability and provides a platform for career advancement.

Responsibilities:

Seeking a candidate who will manage and address customer needs, perform sales calls, secure new business, and grow current accounts consistently and effectively. This position requires having frequent contact with longstanding customers and contractors in person, by phone, and walk-ins. Other duties will include generating sales orders, invoicing sales tickets, and working with others at the location to ensure that customer orders are processed in BisTrack and delivered efficiently.

• Greet and assist customers in the store, providing knowledgeable guidance on lumber and building materials.
• Process sales transactions accurately using BisTrack.
• Respond to customer inquiries via phone, email, or in person, offering product recommendations and solutions.
• Prepare quotes, process orders, and coordinate deliveries with the team.
• Maintain a clean and organized sales floor, restocking displays as needed.
• Collaborate with team members to ensure seamless customer service between indoor and outdoor operations.

Qualifications:

Seeking a detail-oriented person that thrives when multi-tasking. The successful person will be motivated, dependable, shows personal initiative, has an aptitude for detail, and will have a positive mind set.

• Exceptional work ethic, excellent communication skills, and organizational skills.
• Must be outgoing and personable.
• Must be comfortable each day with telephone communication with customers and vendors.
• Must have proficiency with basic calculations and numerical data.
• Must have ability to accurately manage customer transactions.
• Must have reliable transportation.
• Previous experience with the ERP system BisTrack is highly desired.
• Previous experience in the building materials sales industry is a plus.
• Previous experience relating to inventory control is a plus and a willingness to get outside the office if physical inventory verification is necessary.

Why Join Us

Growth Opportunities: Be part of a rapidly expanding company with room to grow.

Supportive Culture: Work with a collaborative and friendly team that values your contributions.

Comprehensive Benefits (after a brief waiting period):

• Health, Dental, Vision, and Life Insurance
• 401(k) Retirement Plan
• Paid Holidays and Paid Time Off (PTO)

If you're ready to take the next step in your career and contribute to a thriving team, we’d love to hear from you!

Job Type: Full-time

Pay: $20.00 - $24.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person