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Inside Sales Advisor

Posted on Feb. 10, 2025

Toa Payoh, Singapore
0 - 0 USD (yearly)

Full Time

What to Expect

The role of the Inside Sales Advisor is to educate, inspire and skillfully guide Tesla’s potential customers through the vehicle purchase and configuration process. Inside Sales Advisors have the incredible opportunity to advise potential Tesla customers, while honing their abilities in lead qualification.
We expect members of this team to become experts in our products and the direct-from-manufacturer sales model that has made Tesla an innovator in the automotive industry. The ideal candidate will possess a passion for the Tesla brand and mission, exceptional interpersonal communication skills, unshakeable moral fortitude, and a strong awareness of professional behaviour when supporting customers.

What You'll Do

Communicate with current and prospective customers via chat, email and phone to nurture and prepare them for a vehicle purchase
Receive and respond to inbound leads to assess the prospect's needs, qualify the opportunity, and schedule the test drive experience
Conduct business dealings in a way that creates a superior customer experience that represents the Tesla brand values
Being responsible for individual pipelines, conducting follow ups as necessary
Develop and maintain a sales pipeline achieving both personal and group monthly metrics in conjunction with the field Sales teams
Coordinate with multiple Tesla stores and locations to manage schedules and resources
Keep up with industry trends and best practices, including utilization of new technology and web resources
Work with the technical departments to understand current vehicle and production talking points
Utilize, update and maintain the integrity of information in Tesla's CRM system
Contribute to the continuous improvement of processes and procedures to advance the mission, business model, and Tesla brand
Provide feedback and recommendations based on direct experiences with current and potential customers

What You'll Bring

Strong team-player
Excellent relationship management, interpersonal and communication skills
Ability to prioritize effectively and handle shifting priorities in a fast-paced sales environment
Attention to quality and detail
1-3 years’ of Inside Sales experience or Bachelor’s degree preferred
Evidence of exceptional ability
The ability to explain complex technical concepts in a clear a concise way
Proven track record to meet or exceed targets and goals
Positive and energetic phone skills, excellent listening skills, strong writing skills, grammatical aptitude
Proficient with standard corporate productivity tools (email, voicemail, MS Office, internet navigation, CRM applications)

Tesla is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.

Tesla is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.

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