Inside Sales Associate

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About us

FDR Hitches LLC is a small business in Roselle Park, NJ. We are professional, agile and fast-paced. Our commitment to high quality products and service is our top priority, delivering only the best brands of cargo trailers , enclosed trailers, utility trailers, dump incerts, truck up-fitting, and ,snow plows and salt spreaders to our customers.

Our work environment includes:

• Growth opportunities
• On-the-job training
• Lively atmosphere

Responsibilities:

-We are seeking a Counter Sales Associate to become an integral part of our team! You will be responsible for selling products, merchandise, and services in a retail setting in order to drive company revenue.

-Welcome and identify customer needs

• Explain products and services to customers
• Monitor inventory to ensure product is in stock
• Enter and process customer orders
• Investigate and resolve customer complaints

- Conduct business development activities to generate leads and expand the customer base.
- Make warm and outbound calls to potential customers to promote products or services.
- Identify customer needs and provide appropriate solutions.
- Build and maintain strong relationships with customers to ensure customer satisfaction.
- Collaborate with the sales team to achieve sales targets and objectives.
- Keep accurate records of customer interactions and sales activities.

Requirements:

-Previous knowlege of automotive, trailer, snowplow is prefered but not necessary.
- Proven experience in inside sales or a similar role.
- Excellent communication and interpersonal skills.
- Strong persuasive and negotiation abilities.
- Ability to work independently and as part of a team.
- Familiarity with CRM software and sales tools.
- Knowledge of the market and industry trends.
- Goal-oriented mindset with a focus on achieving targets.

Note: This job description is intended to provide a general overview of the position. Other duties may be assigned as needed.

Job Type: Full-time

Pay: $19.00 - $25.00 per hour

Benefits:

• Employee discount
• Health insurance
• Paid time off
• Paid training

Shift:

• 8 hour shift

Supplemental Pay:

• Bonus opportunities
• Commission pay

Job-related location requirement:

• Candidates must be within a 25-mile radius.

Work Location: In person