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The New Zealand Automobile Association Inc.

Instructor Coordinator

Posted on March 11, 2025

Auckland City, New Zealand
No Salary information.

Full Time

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Working with the AA | Me mahi tahi tatou ki AA

For over 120 years the AA have been helping Kiwis on their adventures! Today, we're one of New Zealand's most respected and trusted brands.

The AA Driver Training School (AADT) has been teaching New Zealand driver's for over 50 years. As a small business unit, operating under the broader AA umbrella, we enjoy the flexibility of a small business with the back-office support benefits for a much larger organisation. Students who have engaged with our friendly, knowledgeable and professional driving instructors for tuition, have let us know that they feel more confident and competent behind the wheel, and more prepared for their license tests.

What You'll Be Doing | Mō te Tūranga

In this role you'll manage the AA driving instructor network, ensuring top-quality service and support for both instructors and customers. This role involves coordinating instructor training and endorsement courses, analysing data to identify trends and areas for improvement, and creating plans to meet changing needs.

Some of your day-to-day tasks will include:

Reviewing the availability of lessons provided to ensure we meet customer demand

Coordinate the onboarding and induction process for new instructors

Process payments and invoices

Serve as the main point of contact for contracted driving instructors, offering support, answering queries, and resolving issues

About You | Mōu

Your experience in an operations environment, along with your strong administrative and coordination skills, will be invaluable. You excel in relationship-building and can liaise effectively with various stakeholders.

Excellent planning and organisational skills

Effective problem solving and decision-making capabilities

Highly organised and detail-oriented

Full NZ drivers licence.

What We Offer | Ngā āhuatanga kei a mātou

Free AA Membership for you and your whānau

NZAA Super Scheme with 2% employer contributions on top of 3% Kiwisaver

A day off for your birthday

Hybrid working arrangement

Training available / career development

Discounted insurance

Our teams celebrate diversity and believe that everyone should be able to bring their true selves to work every day. We want you to feel comfortable to be your authentic self throughout the recruitment process, please feel free to let us know if there is anything you need to allow you to participate equitably.

We are aware that there will be candidates who are interested in the role but may only feel comfortable to apply if they have ticked all the boxes. We want you to know that if you feel like you don't meet all the requirements, please still get in touch. We'd love to korero to see if you might be a great fit for the role.

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