Insurance Representative

Put the care into your career and join our Customer Service Team here at AXA Athlone!

We’re recruiting Customer Service Representatives to join us on a full-time basis.

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Full time roles are 36.5 hours per week, and we have rotating schedules which allow you to achieve a great work/life balance, working between the hours of 08:45 to 18:00 from Monday to Friday, 10:00 to 16:00 on Saturdays You will know well in advance the schedule you will be working each week, so you can plan around your hours.

You'll work at least 40% of your week away from home, moving to the majority of your working week from September 2025.

You’ll work as part of our telephone-based Customer team in our Athlone office, located directly off the M6 and only 10 minutes from the town centre.

On target earnings of up to €30,780 with competitive base salary of €28,500 plus excellent benefits, flexible shift pattern and salary increases on company funded insurance qualifications.

You’ll receive a comprehensive induction and benefit from a structured training programme with one of our specialist Trainers, which will give you all the training and support you need to become a confident and skilled Representative, including continual development of your technical knowledge and interpersonal skills.

• No experience required, all we ask for is great customer service skills as customers are at the heart of what we do and if you're as passionate about helping customers as we are, you’re already one step closer
• Friendly tone & good communication skills
• Resilience and persistence to meet sales targets
• Computer literate, with the ability to effectively learn the navigation of multiple systems.
• Minimum Leaving certificate qualification or education equivalent

Would you like to wake up every day driven and inspired by our noble mission and to work together as one global team to empower people to live a better life? Here at AXA we strive to lead the transformation of our industry. We are looking for talented individuals who come from varied backgrounds, think differently and want to be part of this exciting transformation by challenging the status quo so we can push AXA - a leading global brand and one of the most innovative companies in our industry - onto even greater things.

In a fast-evolving world and with a presence in 64 countries, our 166,000 employees and exclusive distributors anticipate change to offer services and solutions tailored to the current and future needs of our 103 million customers.

Proud to be part of the AXA Group, at AXA Ireland our values are at the heart of everything we do. We work together as One AXA, embracing our differences to make our teams great. We believe integrity, courage and our customer-first approach is what makes us a great place to work. AXA is an equal opportunities employer and welcomes applications from across all communities.

One of the best things about joining AXA is our rewards package. At AXA Ireland, we’re appreciative of the people who work for us and our rewards package reflects that. You can expect to receive:

• Competitive salary with annual review
• Annual company & performance-based bonus
• Contributory pension scheme (up to 10% employer contributions)
• Life Assurance
• Generous annual leave plus Bank Holidays
• AXA employee discounts
• Education support and plenty of learning opportunities.

AXA is proud to support the needs of our employees and as such understands everyone has individual work and home life responsibilities. We are therefore happy to discuss flexible working arrangements, should this be a requirement for you.

At AXA, we want to become one of the most inspiring companies to work for and to achieve this ambition, we need the best talent to come and work for us. We look for candidates with the right skills and values to join us and selection is based on a fair and equal process. As a financial services company, all successful candidates will require employment checks, so we can ensure regulatory compliance.

We’re proud to be committed to equal opportunities and welcome applications from all backgrounds.

AXA Ireland dac consider applicants on the basis of skills, experience & qualifications and without regard to race, colour, religion, sex, national origin, age, marital or veteran status, sexual orientation, disability or any other legally protected status.