Intake Coordinator (Disability & Aged Care)

Role Stability and Security | Competitive Salary | Supportive Work Environment

Located at our head office in Wallsend, your experience in community / healthcare services will play a crucial role in improving accessibility and fostering positive experiences for participants.

The Role

In this fundamental exciting role, you will support the assessment and intake of new clients, coordinating and reviewing documentation while efficiently managing referral processes for disability, aged care and allied health clients. You'll collaborate with the Business Development and Service departments to ensure timely client onboarding all the while supervising a small team of intake officers, ensuring smooth operations and team cohesion.

Benefits

• Wage from $37ph + super based on experience
• Full time Monday to Friday
• Salary sacrifice and novated leasing options
• Mobile phone and laptop provided, and access to fleet vehicles
• Six-monthly team building activities, regular celebrations and Friday-arvo drinks
• Free EAP services provided by a local and reputable clinic.

Role Criteria

• Experience working within the NDIS, aged care, or healthcare environment.
• Driver Licence, NDIS Worker Screening Check, Working with Children Check, and COVID-19 Vaccination x two.
• Positive team-focussed attitude with supervisory experience.
• Ability to effectively manage multiple tasks concurrently.
• Excellent written and verbal communication skills.
• Strong proficiency in organisational and computer skills.
• Friendly and compassionate customer service skills.

About Us
Established in 2019, we began with a small but dedicated team, united by a shared vision: to be a guiding light for people with disabilities, helping them navigate the complexities of the NDIS with ease. Today, we employ 120+ employees across the Hunter and Western Sydney regions, who provide person-centred support services to over 200 participants in Aged Care, Disability Supported Living and Community Care, Support Coordination, and Allied Health.

Find out why you should work with us: https://sublimecare.com.au/why-work-for-us/

To Apply

Submit your resume and cover letter today addressing the role criteria or call 49112380 extension 1012 to discuss this opportunity further. Please note, applications received without a cover letter will not be considered.

We encourage all eligible candidates to apply. Sublime Care is an equal opportunity employer, and we celebrate diversity. We are committed to creating an inclusive and supportive workplace for all employees.