Internal Communications Manager

Line of Service

Internal Firm Services

Industry/Sector

Not Applicable

Specialism

IFS - Brand & Communications

Management Level

Manager

Job Description & Summary

Contribute to creating a better tomorrow
At PwC, we’re united by a purpose: building trust and solving important problems. We tackle the world’s biggest challenges together, driven by passion and innovation to make a positive impact.

Bring your talent. Learn new skills. Make a positive impact.
Looking for a role where your contributions protect and enhance a global brand? Internal Firm Services (IFS) is the backbone of PwC, covering Marketing, HR, IT, Finance and more. Be part of a team dedicated to providing an outstanding experience for colleagues and clients alike. Bring your talent, learn new skills, drive meaningful change and communicate with impact.

Your role:

As part of the Marketing & Communications team, you will play a key role in delivering impactful internal communications across PwC Belgium:

• You will help develop and implement internal communication strategies, bringing forward innovative ideas to drive maximum impact.

• You will create and maintain a comprehensive overview of communication plans , managing deadlines, ensuring content is delivered on time and coordinating with a variety of stakeholders.

• You will craft effective internal communication assets tailored for channels such as email, intranet, digital signage, social media and more, ensuring clear and impactful messaging.

• You will optimise internal communication flows , ensuring that all employees are kept well-informed and aligned with organisational goals.

• You will manage the main internal communication channels (intranet, digital signage, mailings, etc.), ensuring that these tools are optimised to deliver impactful messages in the most relevant way.
  

About you:

• Writing skills (English): You have excellent written and oral communication and editing skills, specifically in English. You are able to explain complex issues clearly and concisely to different internal stakeholders, with a strong command of English being essential. You know how to craft a compelling storyline and create consistent messaging to effectively engage your audience.

• You ask the right questions, aren’t afraid to challenge , and put yourself in employees' shoes to ensure communications are relevant, impactful and aligned with the company’s goals and their needs.

• Project management: You have strong project management skills, with the ability to prioritise tasks and meet deadlines. You ensure attention to detail and accuracy in all aspects of your work and are accustomed to using collaboration tools to enhance efficiency and effectiveness.

• Collaboration skills: You can effectively collaborate with cross-functional teams to achieve communication goals and communicate clearly, inspiring others along the way.

• Digital proficiency : You are a digital native, with proficiency in digital communication being essential. You are keen to learn and adopt new communication tools and strategies.

• Tech-powered: You are enthusiastic about new technologies and are always open to new ways of working.

• Data-literacy: You are comfortable using analytics tools to track and measure the effectiveness of communication campaigns. You make data-informed decisions, understanding the growing importance of data-driven approaches in internal communications.

• Critical thinking, curiosity and a proactive approach to learning: You continuously seek to develop your knowledge, skills, and adaptability in an ever-evolving environment.

Technical skills:

• Experience with CMS platforms – particularly for managing intranets

• Familiarity with digital signage solutions

• Knowledge of Adobe Creative Suite – e.g., Photoshop, InDesign, Illustrator

• Proven experience using Generative AI tools for text and image creation

• Competence with analytics tools – understanding metrics for engagement and reach

• Understanding of email marketing platforms – for crafting and analysing internal newsletters and communications

• Experience with basic HTML/CSS – helpful for customising intranet pages or digital signage

Life at PwC Belgium
Our culture and workplace are something we’re proud of. Here’s a sneak peek at some of the benefits you can look forward to.

• Flexibility : flexible working hours so you can decide your most effective working pattern.

• Infinite learning and growing : broad opportunities to learn every day and exciting career pathways that help you explore different disciplines or areas of expertise.

• Rewards that matter to you : a flexible rewards plan gives you access to a wide range of benefits so you can make the choices that best fit your personal circumstances and lifestyle.

• Diversity & inclusion : we believe that diversity makes PwC stronger. It helps us solve important problems and deliver added value to our clients. We encourage an inclusive culture where people can be the best versions of themselves. We organise various D&I initiatives, including an active employee-led Employee Resource Group (ERG) community, comprising 9 diversity groups with over 200 PwC employees aiming to make an impact within and beyond PwC.

• A sustainable mobility offer : we offer a comprehensive mobility budget with a wide range of options (hybrid and electric cars, bike leasing, mobility card or loan reimbursement).

• Wellbeing : an extensive health and well-being programme that includes access to professional sport coaching, individual sessions, sports communities and mental health resources. We encourage a healthy lifestyle with regular wellness challenges and various catering options at our cafeteria.

• Team events such as Last Friday Drinks, quarterly themed parties, team-building days and celebrations, as well as time spent on community days and charity activities.

• International PwC network : broad access to industry expertise, both locally and through our wider global network of member firms.

• Supporting you in every phase of your life , including family friendly work schemes.

• Tech-powered environment : Did you know we have our own Chat GPT-style Chat PWC Gen AI Tool? We are committed to staying ahead of the curve and embracing the latest advancements in tech, leveraging cutting-edge AI technologies to drive innovation.

Let’s build something great together. What are you waiting for?

Equal Opportunity Employer statement

At PwC, we are dedicated to building a diverse, inclusive, and authentic environment. We are committed to providing equal employment opportunities for all candidates and employees, regardless of race, religion, gender identity or expression, sexual orientation, national origin, age, disability, marital status, or any other characteristic protected by law.

We believe that a diverse and inclusive workplace drives innovation and strengthens our ability to serve our people, clients and communities. Join us in fostering a culture where everyone feels valued, respected and empowered to achieve their full potential.

Additionally, we provide reasonable accommodations to qualified individuals with disabilities, in accordance with applicable laws.

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Behavior Change Communication, Business Communications, Business Partnering, Change Impact Analysis, Change Management, Coaching and Feedback, Coaching and Training, Communication, Communications Management, Communications Strategy, Community Organizing, Content Creation, Copywriting, Corporate Communications, Creativity, Crisis Communications, Embracing Change, Emotional Regulation, Empathy, Engagement Strategies, Inclusion {+ 17 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

0%

Available for Work Visa Sponsorship?

No

Government Clearance Required?

Yes