Internal Sales Administrator

Reporting To: The Office Manager

Main Purpose of the Role:

To support the external sales team by processing and progressing orders in a timely and effective manner. Communication within the internal/external sales teams and the customer is key at all times to ensure the smooth delivery of the customers needs.

Working within a busy manufacturing environment this role encompasses all aspects of the internal sales process including:

• Liaise with customers
• Sales administrator is responsible for the efficient handling of sales orders and dealing with customer queries. Customer relations are of paramount importance in this role.
• Processing sales orders and acknowledgements
• Process sales orders that reach the company by telephone, letter or e-mail. Also process orders generated by sales representatives. Check the order to ensure that customers have entered correct details, such as prices, work with other departments to obtain any information that is missing eg artwork / inks / forme information. Liaise with production with regards fulfilling customer delivery expectations. Confirm all information back to customer.
• Monitor customers’ stock
• Handle customers’ call off orders for their stock. Monitor stock levels and replenish where required.
• Processing purchase orders
• Raising orders for board to manufacture goods and also tooling if required.

Key Attributes:

· Effective Communication

· Attention to detail

· The ability to juggle numerous priorities at the same time

· The confidence to be assertive when required.

Job Types: Full-time, Permanent

Pay: £22,880.00-£26,000.00 per year

Benefits:

• Company pension
• Free parking
• On-site gym
• On-site parking
• Sick pay

Schedule:

• Monday to Friday

Experience:

• Sales administration: 2 years (required)
• administration: 2 years (required)

Work Location: In person

Application deadline: 18/12/2024