Find Your Next Job

International Customer Service Advisor

Posted on Aug. 14, 2025

  • Mh, India
  • 0 - 0 USD (yearly)
  • Full Time

International Customer Service Advisor

Tailor Your Resume for this Job


Job Overview:

We are hiring a skilled Customer Service Advisor to join our international voice team. You will handle customer queries mainly through phone calls, and occasionally via email and chat. The role demands excellent English communication, a problem-solving mindset, and the ability to multitask in a fast-paced environment.

Key Responsibilities:

  • Interact with customers over inbound/outbound calls, email, and chat to resolve queries or issues.
  • Maintain a professional tone, clear communication, and customer-friendly approach at all times.
  • Document interactions accurately and follow the escalation process when required.
  • Manage tasks efficiently and prioritize workload to meet service standards.
  • Ensure customer satisfaction by delivering timely and effective solutions.

Required Experience & Skills:

  • Minimum 2 years of experience in an international voice process (BPO/KPO).
  • Strong fluency in English (spoken and written).
  • Comfortable working in US night shifts.
  • Experience in managing both voice and written communication platforms.

Preferred Skills:

  • Background in insurance or related international support domains is a plus.
  • Familiarity with tools like CRM or ticketing systems.
  • Good analytical thinking and ability to handle pressure while multitasking.

Job Type: Full-time

Pay: ₹350,000.00 - ₹450,000.00 per year

Benefits:

  • Health insurance
  • Leave encashment
  • Paid sick time
  • Paid time off
  • Provident Fund

Ability to commute/relocate:

  • Malad, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

  • What is your current location

Education:

  • Bachelor's (Preferred)

Experience:

  • International voice process: 2 years (Required)

Shift availability:

  • Night Shift (Preferred)
  • Overnight Shift (Preferred)

Work Location: In person


Tailor Your Resume for this Job


Share with Friends!

Similar Jobs


CBRE CBRE

Controller

Controller Job ID 238379 Posted 25-Sep-2025 Service line Advisory Segment Role type Full-time Areas…

Full Time | Helsinki, Finland

Apply 1 day, 17 hours ago

Newport Tank Containers Newport Tank Containers

Human Resources Business Partner

Job Title: Human Resources Business PartnerLocation: Cleveland, OH (On-site with some travel requir…

Full Time | Westlake, United States of America

Apply 2 days, 19 hours ago

Globe Technical Services Ltd Globe Technical Services Ltd

Business Process Re-Engineer - Project Management

GlobeTech is a global provider of software localisation, translation, QA and data analysis to the m…

Full Time | Mayfield, Ireland

Apply 1 week, 2 days ago

Aalto University Aalto University

Project Manager

Aalto University is where science and art meet technology and business. We shape a sustainable futu…

Full Time | Espoo, Finland

Apply 2 weeks ago

YARA FRANCE YARA FRANCE

Hr Advisor - Performance & Development H/F

About the UnitJoin Yara Europe, a division of Yara International, the leading provider of crop nutr…

Full Time | Puteaux, France

Apply 2 weeks, 2 days ago

Erin College Erin College

Sales And Student Advisor - (Entry Level) - Asian Market

About us:Opened in 2003, Erin College aims to empower students to express themselves in English as …

Part Time | Cork, Ireland

Apply 2 weeks, 6 days ago

Erin College Erin College

Sales And Student Advisor (Part-Time) – Italian Speaker

About usOpened in 2003, Erin School of English aims to empower students to express themselves in En…

Part Time | Dublin, Ireland

Apply 2 weeks, 6 days ago

Sperton Sperton

Ai Driven Seo Grouphead

Why This Role?We are looking for an "AI Driven SEO Grouphead" to join one of our client's…

Full Time | Hamburg, Germany

Apply 3 weeks ago