Find Your Next Job
International Customer Service Advisor
Posted on Aug. 14, 2025
- Mh, India
- 0 - 0 USD (yearly)
- Full Time

Tailor Your Resume for this Job
Job Overview:
We are hiring a skilled Customer Service Advisor to join our international voice team. You will handle customer queries mainly through phone calls, and occasionally via email and chat. The role demands excellent English communication, a problem-solving mindset, and the ability to multitask in a fast-paced environment.
Key Responsibilities:
- Interact with customers over inbound/outbound calls, email, and chat to resolve queries or issues.
- Maintain a professional tone, clear communication, and customer-friendly approach at all times.
- Document interactions accurately and follow the escalation process when required.
- Manage tasks efficiently and prioritize workload to meet service standards.
- Ensure customer satisfaction by delivering timely and effective solutions.
Required Experience & Skills:
- Minimum 2 years of experience in an international voice process (BPO/KPO).
- Strong fluency in English (spoken and written).
- Comfortable working in US night shifts.
- Experience in managing both voice and written communication platforms.
Preferred Skills:
- Background in insurance or related international support domains is a plus.
- Familiarity with tools like CRM or ticketing systems.
- Good analytical thinking and ability to handle pressure while multitasking.
Job Type: Full-time
Pay: ₹350,000.00 - ₹450,000.00 per year
Benefits:
- Health insurance
- Leave encashment
- Paid sick time
- Paid time off
- Provident Fund
Ability to commute/relocate:
- Malad, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred)
Application Question(s):
- What is your current location
Education:
- Bachelor's (Preferred)
Experience:
- International voice process: 2 years (Required)
Shift availability:
- Night Shift (Preferred)
- Overnight Shift (Preferred)
Work Location: In person
Tailor Your Resume for this Job
Share with Friends!
Similar Jobs
CBRE
Controller
Controller Job ID 238379 Posted 25-Sep-2025 Service line Advisory Segment Role type Full-time Areas…
Full Time | Helsinki, Finland
Apply 1 day, 17 hours ago
Newport Tank Containers
Human Resources Business Partner
Job Title: Human Resources Business PartnerLocation: Cleveland, OH (On-site with some travel requir…
Full Time | Westlake, United States of America
Apply 2 days, 19 hours ago
Globe Technical Services Ltd
Business Process Re-Engineer - Project Management
GlobeTech is a global provider of software localisation, translation, QA and data analysis to the m…
Full Time | Mayfield, Ireland
Apply 1 week, 2 days ago
Aalto University
Project Manager
Aalto University is where science and art meet technology and business. We shape a sustainable futu…
Full Time | Espoo, Finland
Apply 2 weeks ago
YARA FRANCE
Hr Advisor - Performance & Development H/F
About the UnitJoin Yara Europe, a division of Yara International, the leading provider of crop nutr…
Full Time | Puteaux, France
Apply 2 weeks, 2 days ago
Erin College
Sales And Student Advisor - (Entry Level) - Asian Market
About us:Opened in 2003, Erin College aims to empower students to express themselves in English as …
Part Time | Cork, Ireland
Apply 2 weeks, 6 days ago
Erin College
Sales And Student Advisor (Part-Time) – Italian Speaker
About usOpened in 2003, Erin School of English aims to empower students to express themselves in En…
Part Time | Dublin, Ireland
Apply 2 weeks, 6 days ago
Sperton
Ai Driven Seo Grouphead
Why This Role?We are looking for an "AI Driven SEO Grouphead" to join one of our client's…
Full Time | Hamburg, Germany
Apply 3 weeks ago