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International Voice Process
Posted on Sept. 30, 2026
- Up, India
- 0 - 0 USD (yearly)
- Full Time
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Core Responsibilities
- Answering Inquiries: Respond to user questions promptly through phone calls, emails, live chat, and social media.
- Troubleshooting and Problem Solving: Diagnose technical glitches, process refunds or exchanges, and guide users to effective solutions.
- Managing Accounts: Update customer records, process billing details, and verify account changes using a CRM system.
- Escalating Issues: Send complex or highly technical problems to specialized internal teams and track them until resolved.
- Collecting Feedback: Gather user suggestions and document solution articles to improve future support experiences.
Pay: ₹30,000.00 - ₹38,000.00 per month
Benefits:
- Food provided
Experience:
- International voice process: 1 year (Preferred)
Language:
- English (Preferred)
Work Location: In person
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