Internship: Marketplace Sales Assistant (Amazon, Allegro, Tiktok Focus)

Shape the future of e-commerce and digital marketing by joining our digital team! Bring your digital (marketing) expertise and entrepreneurial spirit to the table, and let's create exceptional omni-channel experiences together.

Share your talents

Are you a proactive and ambitious student looking for an exciting internship opportunity? Join the Digital Marketplace team at Rituals Head Office in Amsterdam. In this role, you will work as a part of our Marketplaces team, making sure the Rituals brand thrives on platforms such as Amazon, Allegro and TikTok Shop. We work with a model, in which fulfillment is done from our own warehouses and manage the shop’s content ourselves. Therefore, you’ll liaise closely with the Supply Chain team, Customer Service and our Marketing department.

We are seeking a motivated and detail-oriented intern to join our team. This internship offers an excellent opportunity to gain hands-on experience in e-commerce operations, and marketplace management.

Your Responsibilities:

• Listing Management: Assist in creating, optimizing, and managing product listings on the Amazon and TikTok Shop platform, ensuring accurate and compelling content to drive sales.
• Affiliate Selection and Sample Process for TikTok – Assist our Marketing department in selecting TikTok creators to receive our samples. You are the go-to person for any hiccups in this process.
• Order Fulfillment Support: Troubleshoot and resolve issues related to delayed orders, and shipping discrepancies to maintain high customer satisfaction levels.
• Integrator Error Resolution: Collaborate with the team to identify and address any errors or issues within our integrator system, ensuring seamless integration between our internal systems and the marketplaces.
• Assortment File Maintenance: Support in maintaining and updating the assortment file, including product data to ensure accuracy and consistency across all channels.
• Performance Tracking: Assist in monitoring and analyzing key performance metrics, such as sales, traffic, and conversion rates, to identify areas for improvement and optimization.
• Collaboration: Work closely with cross-functional teams, including Marketing, Supply Chain, and Customer Service, to coordinate efforts and achieve departmental goals.

Bring all of you

Bring all of you:

• To apply for this internship, you must be currently enrolled in a bachelor's or master's degree program, preferably in Business Administration, Marketing, E-commerce, or a related field.
• You live in the Netherlands and can work from our Amsterdam office.
• You are available as of February 2025 for 5 to 6 months, 5 days a week (40 hours)
• You have strong attention to detail and organizational skills, with the ability to manage multiple tasks simultaneously.
• You have a good command of the English language, both written and verbal. Fluency in German, Spanish, Italian or Polish is a plus.
• You are proficient in Microsoft Excel and other MS Office applications.
• You are always on top of the latest online (Tiktok) trends and familiar with influential creators;
• You are familiar with e-commerce platforms, particularly Amazon is a plus.
• You are keen to be the best in class but value teamwork, pro-active, eager to learn and accurate.

Benefits of working at Rituals

• Training, coaching & development opportunities
• Staff discount on Rituals products
• Attractive bonus
• Numerous health & wellbeing initiatives
• Company & team events