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Internship - Operational Support & Digital Orchestration

Posted on April 16, 2025

Betzdorf, Luxembourg
No Salary information.

Internship

Internship - Operational Support & Digital Orchestration
Luxembourg - Betzdorf

ROLE DESCRIPTION

This is an exciting opportunity to become part of the Operational Support & Digital Orchestration team in a fast-paced dynamic Satellite industry.

Based in Betzdorf, Luxembourg, you will contribute and support several activities related to Digital Orchestration of Service Order to Orchestration and Acceptance.

As a Operational Support & Digital intern, you will be responsible to :

Program & Project Support

Assist in tracking and coordinating ongoing projects and initiatives.
Monitor milestones, gather status updates, and proactively flag potential issues to supervisors.
Identify areas of improvement in existing processes and propose recommendations.
Apply design thinking principles to develop innovative solutions that enhance efficiency and customer satisfaction.

Process Documentation

Draft and maintain procedural documents, workflows, and process guidelines for service delivery and order orchestration.
Help ensure documentation remains accurate, up-to-date, and easily accessible to relevant stakeholders.

Cross-Functional Coordination

Collaborate with internal teams (e.g., Engineering, Operations, Customer Success) to gather requirements, clarify tasks, and ensure smooth handoffs.
Schedule and participate in meetings, capture action items, and follow up on deliverables.

Reporting & Analysis

Compile data for regular progress reports, presentations, and dashboards, supporting strategic decision-making.
Analyze feedback from SES internal stakeholders to help refine service delivery processes.

YOUR PROFILE

1.You must have

Current university student (Bachelor's or Master's) in a relevant technical field (e.g., Engineering, Information Systems)
Familiar with process documentation and basic project management methods
Basic understanding of design thinking and a customer-centric approach
Proactive, with a "can-do" mindset and willingness to take on varied tasks
Proficient in English (written and spoken), able to convey technical and non-technical information clearly
Team player, comfortable working cross-functionally and collaborating with diverse teams
Strong computer literacy (MS Office: PowerPoint, Excel, Word)

HIRING PROCESS

Screening and Remote Interview with our Talent Acquisition Specialists
Remote Interview with your future supervisor
Internship Offer
Internship Agreement signature
Welcome to SES!

WHAT’S IN IT FOR YOU

Flexible working policy
Valuable, meaningful and hands-on experience
A paid internship
A range of wellness activities and employee assistance programmes (varies by location)
An employer that values all aspects of Diversity and respects every individual’s story

Good to know

For more information on SES, click here.

SES is an Equal Opportunity Employer and welcomes diversity!

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