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Investor Services Aml, Officer
Posted on April 5, 2025
- Luxembourg, Luxembourg
- 0 - 0 USD (yearly)
- Full Time

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- AML and FATCA Client Manager role which includes direct client management and support, client reporting, onboarding project oversight and management, Final review and approval of Investor AML files and FATCA/CRS file reviews, client support for Audit, client facing due diligence onsite reviews and client MLRO interaction.
- Building local relationships with Investor services leads, local Compliance and management contacts
- Responsible for the setting and achievement of specific Team performance targets and objectives to any direct reports.
- Oversight of the AML/FATCA team, managing key priorities on a daily basis, planning team work, managing team resources including recruitment of new staff.
- Building and maintaining client relationships through regular meetings, forums, ensuring effective communication and client satisfaction.
- Act as a point of contact for client escalation.
- Develop and implement key improvements on the AML process, procedures and new policy changes into the department.
- Work with internal development on system enhancements to improve AML efficiency and productivity within the team & promote a risk awareness culture within the team to drive the zero error policy.
- Proactively identify gaps in internal key controls and work with wider AAML/FATCA manager/director group to close gaps.
- Demonstrate awareness with regulatory (and internal policy) obligations regarding Suspicious Activity Reporting.
- Responsible for the effective management of the team and all associated HR Policies, performance and career developments.
- Participate in department wide training efforts – draft and deliver training course and facilitate ‘on the job’ training.
- Ensuring all clients investors are onboarding and approved in timely manner for AML/FATCA checks
- Management of AML/FATCA Mailbox Volumes, Queries, Issues and escalations
- AML/FATCA System maintenance and update of all online AML/FATCA e-checklists and controls
- Input into local Luxembourg AML Policy and Annual Refresh process
- Performance Review support for Associates and input into the development review process of A1’s/A2’s/SAs.
- Responsibility for general location client oversight and management
- Change in regulatory environments – participate in project groups to understand industry regulatory impact & develop solutions/new products for our clients, work closely with local Compliance teams and IS teams
- Greater awareness of the risk environment and enforcement of key controls and processes
- Accountability - final sign off on all AML/FATCA file reviews and reporting to clients and investors.
- Management of larger teams and additional responsibility for overall client relationships.
- Degree in Finance and/or Business Related area or relevant working experience.
- 4-6 years Fund Administration/ AML and FATCA experience (preferable Financial Services/Transfer Agency) with at least 1-2 years people management experience.
- Proficient in Microsoft Office applications in particular Excel.
- Experience in working to tight deadlines, with an ability to multi task and to work calmly under pressure.
- Experience in Client Relationship Management and client facing experience is essential for this role.
- Good working knowledge of AML and FATCA and regulations impacting the industry.
- Strong ability for accountability and proactive work ethic, problem solver and positive attitude
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