It Admin - Ticketing Executive ( Remote Based)

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Key Responsibilities

- Remotely support administration

- Ticket management and tracking

- Coordination between customers, sales, and technical teams

- Documentation and reporting

- Familiarity with ticketing tools (e.g., Odoo, Freshdesk)

- Strong written communication skills and verbal skills (English)

- Ability to work in overlapping time zones

KPIs

- Ticket response and resolution time

- Accuracy and completeness of ticket documentation

- Internal stakeholder satisfaction

Pay: ₹25,000.00 - ₹30,000.00 per month

Application Question(s):

• Do you have Experience in Ticketing Executive?

Work Location: In person