It Assistant

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Beyond The Vines is a multidisciplinary design studio based in Singapore, with physical and online retail presence in Singapore and the region. We’re looking for a highly organised and proactive IT Assistant to provide essential support in managing and maintaining our IT systems and infrastructure. You will also work closely with internal teams and external vendors to support system integrations and project implementations.

Responsibilities Include:

IT Support

• Assist with the procurement, management, and setup of IT inventory, devices, and accounts for new crew members/users.
• Oversee the installation and configuration of computer hardware/software, systems, networks, CCTV, printers, and other IT equipment.
• Monitor and maintain hardware/software systems and infrastructure.
• Provide technical support across the Company by troubleshooting all IT-related issues.
• Arrange for the repair and replacement of equipment as necessary.
• Manage and track software deployments, infrastructure updates, patches, and security fixes to maintain data security and secure network access.
• Train end-users on hardware functionality and software programs.

Systems/Project Management

• Serve as the liaison person between both internal stakeholders and external vendors involved in each system/project implementation.
• Collaborate with development teams to ensure seamless integration/execution between new systems and existing infrastructure.
• Support the ongoing maintenance of systems-related hardware and software.
• Identify user training needs and develop and deliver training programs as required.
• Perform any other duties necessary to contribute to the overall success of the business.

Requirements include:

• Minimally a Diploma in Information Technology, Computer Science, or a related field.
• Fresh graduates are welcome, though at least 1 year of relevant IT experience would be preferred.
• Strong problem-solving skills with the ability to identify and resolve technical issues efficiently.

Job Type: Full-time

Pay: From $2,500.00 per month

Benefits:

• Dental insurance
• Employee discount
• Health insurance

Schedule:

• Monday to Friday

Supplemental Pay:

• Performance bonus

Work Location: In person