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It Back Office Assistant
Posted on Nov. 20, 2025
- Gj, India
- 0 - 0 USD (yearly)
- Full Time
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Job Location: Surat, Gujarat (On Site)
Experience: Min 2 Year
Qualification: Min Graduate
Job Timing: 11:30 pm to 9:30 pm ( Mon to Sat )
Skills & Requirement:
- Fluent English speaking is mandatory
- Bachelor’s degree in IT, Computer Science, or related field (preferred).
- Basic understanding of computer systems, networks, and software.
- Strong communication and coordination skills.
- Good knowledge of MS Office (Excel, Word, Outlook).
- Ability to multitask and manage time effectively.
- Detail-oriented with strong organizational skills.
Roles & Responsibilities:
- Maintain IT-related records, logs, and documentation (asset records, inventory, user access, software licenses).
- Prepare reports, spreadsheets, and updates for IT management.
- Assist in preparing user manuals, SOPs, and system documentation.
- Coordinate with employees regarding IT requests and escalate issues to the technical team.
- Assist in basic troubleshooting tasks (password resets, email setup, hardware checks).
- Track and log IT support tickets and ensure timely follow-ups.
- Update and maintain data in systems, spreadsheets, and internal software.
- Ensure data accuracy, confidentiality, and timely updates.
Job Type: Full-time
Pay: ₹360,000.00 - ₹480,000.00 per year
Benefits:
- Leave encashment
Education:
- Bachelor's (Preferred)
Experience:
- IT Assistant: 2 years (Preferred)
- Customer support: 2 years (Preferred)
Language:
- English (Preferred)
Work Location: In person
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