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It Consultant Iii

Posted on June 24, 2026

Greensboro, United States of America
42.0 - 55.0 USD (hourly)

Full Time

Job Summary:

This individual level contributor is primarily responsible for serving as a liaison between users and IT, defining business processes, and participating as a technical contributor on project teams.

Essential Responsibilities:

Completes work assignments by applying up-to-date knowledge in subject area to meet deadlines; following procedures and policies, and applying data and resources to support projects or initiatives; collaborating with others, often cross-functionally, to solve business problems; supporting the completion of priorities, deadlines, and expectations; communicating progress and information; identifying and recommending ways to address improvement opportunities when possible; and escalating issues or risks as appropriate.

Pursues self-development and effective relationships with others by sharing resources, information, and knowledge with coworkers and customers; listening, responding to, and seeking performance feedback; acknowledging strengths and weaknesses; assessing and responding to the needs of others; and adapting to and learning from change, difficulties, and feedback.

Develops requirements for process or system solutions within assigned business domain(s) by interfacing stakeholders and appropriate IT teams (for example, Solutions Delivery, Infrastructure, Enterprise Architecture).

Develops an understanding of and executes requirements gathering methodologies to identify business, functional, and non-functional requirements (for example, SMART) within designated business domain.

Assists in the development and documentation of comprehensive business cases to assess the costs, benefits, ROI, and Total Cost of Ownership (TCO) of proposed solutions.

Supports the evolution of applications, systems, and/or processes to a desired future state by building and leveraging an up to date understanding of how current processes impact business operations for assigned domain(s).

Identifies the impact of requirements on upstream and downstream solution components.

Provides recommendations to team or department leadership on how to integrate requirements with current systems and business processes for assigned domain(s).

Identifies value gaps and opportunities for process enhancements or efficiencies.

Supports solution design by researching how to help translate requirements into workable business solutions.

Identifies and recommends additional data and/or services needed to address key business issues related to process or solutions design.

Supports the evaluation of third-party vendors as directed.

Recommends regional and/or national process improvements which align with sustainable best practices, and the strategic and tactical goals of the business.

Supports continuous process improvement by participating in the development, implementation, and maintenance of standardized tools, templates, and processes across assigned business domain(s).

Knowledge, Skills and Abilities: (Core)

Ambiguity/Uncertainty Management
Attention to Detail
Business Knowledge
Communication
Critical Thinking
Cross-Group Collaboration
Decision Making
Dependability
Diversity, Equity, and Inclusion Support
Drives Results
Facilitation Skills
Health Care Industry
Influencing Others
Integrity
Learning Agility
Organizational Savvy
Problem Solving
Short- and Long-term Learning & Recall
Teamwork
Topic-Specific Communication

Knowledge, Skills and Abilities: (Functional)

Analytical Skills
Business Case Development
Business Process Improvement
Client Focus
Crisis Incident Management
Debugging and Troubleshooting
Demonstrating Personal Flexibility
Managing Diverse Relationships
Model Development
Organizational Skills
Prioritization
Process Validation
Project Management
Relationship Building
Requirements Elicitation & Analysis
Technical Documentation

Minimum Qualifications:

Bachelors degree in Business Administration, Computer Science, CIS or related field and Minimum three (3) years experience in IT consulting, business analysis, or a related field. Additional equivalent work experience may be substituted for the degree requirement.

Preferred Qualifications:

Two (2) years experience working for a health care organization
Two (2) years experience working for an IT organization

PrimaryLocation : North Carolina,Greensboro,Greensboro Administration
HoursPerWeek : 40
Shift : Day
Workdays : Mon, Tue, Wed, Thu, Fri
WorkingHoursStart : 08:30 AM
WorkingHoursEnd : 05:30 PM
Job Schedule : Full-time
Job Type : Standard
Employee Status : Regular
Employee Group/Union Affiliation : NUE-IT-01|NUE|Non Union Employee
Job Level : Individual Contributor
Job Category : Information Technology
Department : KPIT ADMIN - CLIN ANC TECH ADMIN - 9601
Travel : No
Kaiser Permanente is an equal opportunity employer committed to fair, respectful, and inclusive workplaces. Applicants will be considered for employment without regard to race, religion, sex, age, national origin, disability, veteran status, or any other protected characteristic or status.

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