Find Your Next Job
It Dispatch Coordinator
Posted on Oct. 25, 2025
- Wellesley, Canada
- 0 - 0 USD (yearly)
- Full Time
Tailor Your Resume for this Job
About the Role
We’re currently seeking a Dispatch Coordinator to manage the daily scheduling and dispatching of our technicians. This role is central to our customer service and internal efficiency. The right person will be highly organized, calm under pressure, and an excellent communicator. A general understanding of technical terminology and IT services is required.
Key Responsibilities
- Monitor incoming service tickets and assign them to appropriate technicians based on skillset, priority, and availability.
- Track technician workload and adjust assignments throughout the day to optimize efficiency.
- Communicate with clients to schedule service appointments and provide status updates.
- Coordinate closely with the technical team to understand ticket context and timing.
- Escalate urgent or complex issues to the appropriate internal resources as needed.
- Identify trends in ticket flow and make recommendations to improve workflow or reduce bottlenecks.
Required Skills & Qualifications
- Strong organizational and time management skills.
- Excellent communication skills—both written and verbal.
- Ability to stay calm and prioritize effectively in a fast-paced environment.
- Comfortable working with ticketing systems or dispatching software (we’ll provide training).
- Strong understanding of IT support concepts.
- A proactive, solution-focused mindset.
Job Type: Full-time
Pay: $24.00-$32.00 per hour
Benefits:
- Dental care
- Extended health care
- Vision care
Experience:
- computer technician: 1 year (required)
Language:
- English (required)
Work Location: In person
Tailor Your Resume for this Job
Share with Friends!
Similar Jobs
Service Technician Coordinator
Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient cli…
Full Time | Brunn am gebirge, Austria
Apply 17 hours, 16 minutes ago
Viktoria & Woods
Merchandise Coordinator
Introduction: ABOUT US Viktoria & Woods is an Australian brand known for creating modern, timeless…
Full Time | Hawthorn east, Australia
Apply 1 week, 3 days ago
Reyes Outsourcing Services
Logistics Coordinator
Step Into the World of U.S. Logistics as a Freight Broker (Night Shift – U.S. Process)Are you…
Full Time | Pb, India
Apply 2 weeks, 3 days ago
Office of Emergency Management
Watch Command Operations Manager
WATCH COMMAND OPERATIONS MANAGER OFFICE OF EMERGENCY MANAGEMENT Posted On: 03/25/2026 Full-Time Loc…
Full Time | Brooklyn, United States of America
Apply 4 weeks, 1 day ago
Service Coordinator
Service CoordinatorFull TimeNon-TechnicianRosedale, MDSalary Range: $26.45 To $44.08 HourlyDo you l…
Full Time | Rosedale, United States of America
Apply 4 weeks, 1 day ago
Wood floor store
Trainee Logistics Coordinator
About the RoleWe are looking for a highly organised and motivated Trainee Logistics Coordinator to …
Full Time | Swords, Ireland
Apply 4 weeks, 2 days ago
Mobile Supervisor/Support Supervisor
Position Overview:Synergy Protection Group Inc. is seeking dedicated, experienced, and passionate M…
Part Time | Greater toronto area, Canada
Apply 1 month ago
Kiara Infotech
Operations Co-Ordinator Order Fulfilment (Apparel Industry)
Job SummaryWe are seeking an experienced Operations Coordinator with 9+ years of expertise in manag…
Full Time | Up, India
Apply 1 month ago