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It Help Desk Support
Posted on Dec. 23, 2024
- D, Ireland
- 0 - 0 USD (yearly)
- Full Time
As part of Computer Technical Services ongoing expansion we require a number of helpdesk Engineers. These roles will involve the day to day support of systems within our client sites.
Responsibilities:
- Support and Helpdesk duties.
- Dealing with Customer queries and resolving issues as they arise.
- Commissioning of IT equipment onsite and inhouse.
- Managing Backups and DR solutions
- Ensuring Comtech and Client security
- Follow Comtech\Clients methodology and checklist procedures
Technical Skills:
- Two year experience or more with support and deployment of PC’s Knowledge of Windows OS and Servers.
- An understanding of hardware, operating systems for Windows and VMware.
- A good working knowledge of software such as Microsoft Office 365.
- Excellent Knowledge of computer hardware, servers and laptops.
- Ability to use diagnostic tools and utilities, including anti-virus and disk tools.
- Experience with PC installation, including networking and AD.
.Person Specifications:
- 3rd Level certificate or equivalent in relevant computer studies
- 2 Years or more experience within similar duties
- IT certification required (E.G. Microsoft, Cisco or HP)
- Be willing to work hard. Good interpersonal and communications skills.
- Ability to work around and be creative as regards problem-solving.
- Honest with ability to follow systems and learn
Job Types: Full-time, Permanent
Pay: €30,000.00-€32,000.00 per year
Additional pay:
- Overtime pay
Benefits:
- Bike to work scheme
- Company pension
- Employee discount
- On-site parking
- Sick pay
Schedule:
- Day shift
- Monday to Friday
- Overtime
Education:
- Advanced/Higher Certificate (required)
Experience:
- Similar: 1 year (required)
Language:
- English (required)
Work authorisation:
- Ireland (required)
Work Location: In person
Reference ID: hlpdsk-0125
Expected start date: 20/01/2025
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