Find Your Next Job

It Manager

Posted on July 11, 2025

  • Full Time

It Manager

Tailor Your Resume for this Job


An exciting opportunity for an IT Manager to join an airline catering company based in the Airport Logistics Park, St. Margret's.

Benefits:

  • Free on-site parking
  • Free meals
  • VHI
  • Pension
  • Bike to work scheme

dnata Catering Ireland is one of the leading providers of inflight services to the worlds airline customers. We offer a comprehensive range of Inflight Catering, Onboard Retail and Logistics services across all of the Irish airports.

dnata is seeking a proactive and experienced IT Manager to oversee and support all IT operations at our Dublin operations. This role is hands-on and requires a strong background in IT service management, network infrastructure, and end-user support. The ideal candidate will be responsible for managing IT tickets, maintaining systems, supporting business-critical applications, and ensuring seamless device and network performance.

Responsibilities:

  • Manage and resolve IT service tickets efficiently using the CSM helpdesk system.
  • Provide first and second-line support for hardware, software, and network issues.
  • Be POC for escalations to second/third-line support for hardware, software, and network issues.
  • Administer and maintain QAD ERP systems, ensuring uptime and performance.
  • Administer and maintain dnata cloud/SaaS systems, ensuring uptime and performance.
  • Support and troubleshoot Microsoft 365 applications including Outlook, Teams, SharePoint, and OneDrive.
  • Support Meraki network infrastructure, including switches, firewalls, wireless access points and ISP circuits.
  • Monitor network performance and implement improvements to ensure reliability and security.
  • Manage inventory and lifecycle of IT assets including desktops, laptops, mobile devices, and printers.
  • Work with EK IT to enrol devices in inTune and MDM tools and ensure compliance with company policies.
  • Provide support for mobile devices (iOS/Android) and ensure secure connectivity.
  • Maintain and support Kelsius temperature monitoring systems, ensuring accurate data logging and alerting.
  • Liaise with global IT teams and vendors to coordinate upgrades, patches, and projects.
  • Prepare regular reports on IT performance, incidents, and asset status.
  • Maintain comprehensive documentation for IT systems, configurations, procedures, and troubleshooting guides to ensure continuity and compliance.
  • Regularly update asset inventories, network diagrams, and support logs to reflect current infrastructure and operational changes.
  • Provide onboarding and ongoing training to staff on IT systems were required, security best practices, and the effective use of Microsoft 365 and other business tools.
  • Develop user-friendly guides and conduct workshops to enhance digital literacy and reduce support requests.

Requirements

  • Bachelor’s degree in information technology, Computer Science, or related field.
  • 3+ years of experience in IT support or IT management roles.
  • Strong knowledge of Meraki networking, Microsoft 365, and QAD ERP systems, Cloud/SaaS application.
  • Experience with device management tools and mobile device support.
  • Excellent troubleshooting, communication, and organizational skills.
  • Ability to work independently and manage multiple priorities in a fast-paced environment.
  • Communication & team working skills
  • Be able to go through a 5 year background and be garda vetted

Job Types: Full-time, Permanent

Pay: €60,000.00-€65,000.00 per year

Education:

  • Bachelor's (preferred)

Experience:

  • IT management: 3 years (preferred)

Work authorisation:

  • Ireland (required)

Work Location: In person

Reference ID: 110725


Tailor Your Resume for this Job


Share with Friends!

Similar Jobs


Blanchard Valley Health System Blanchard Valley Health System

Rn - Oncology & Hematology

PURPOSE OF THIS POSITION To provide nursing care to patients and assist the physician in responding…

Full Time | Findlay, United States of America

Apply 1 hour, 47 minutes ago

City Of Minneapolis City Of Minneapolis

Assistant City Attorney – Civil Litigation

Position Description By the City Charter, the attorneys of the City Attorney’s Office, as a t…

Full Time | Minneapolis, United States of America

Apply 1 hour, 47 minutes ago

The Partnership, Inc. The Partnership, Inc.

Leasing Agent- Multi-Site

The Leasing Agent–Multi-Site supports the Property Manager of the Communities under the direc…

Full Time | Cocoa, United States of America

Apply 1 hour, 48 minutes ago

The Restoration Hotel Charleston The Restoration Hotel Charleston

Bar Manager

BAR MANAGER EXPECTATIONS & Daily RESPONSIBILITIESReports directly to the Food & Beverage Di…

Full Time | Asheville, United States of America

Apply 1 hour, 48 minutes ago

Old Sturbridge Inc Old Sturbridge Inc

Food & Beverage Manager

The Food and Beverage Manager will coordinate and supervise all activities for the front-of-house o…

Full Time | Sturbridge, United States of America

Apply 1 hour, 48 minutes ago

Panb Srl Panb Srl

Store Manager - Food - Verona Adigeo

Le persone sono il nostro punto di partenza: grazie al team, ogni giorno soddisfiamo migliaia di cl…

Full Time | Verona, Italy

Apply 23 hours, 32 minutes ago

Texcar Texcar

Export Manager

Texcar Srl, azienda attiva nel settore tessile da oltre 50 anni, specializzata nella produzione di …

Full Time | Leffe, Italy

Apply 23 hours, 32 minutes ago

Spectrum Health Spectrum Health

Podiatrist- €100k Ote + Cork (Relocate To Dublin)

Who are we looking for? For us at Spectrum it’s all about building the best team to help peo…

Full Time | Cork, Ireland

Apply 23 hours, 32 minutes ago