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Maryland Department of Transportation

It Quality Assurance Specialist

Posted on Nov. 19, 2024

Baltimore, United States of America
78919.0 - 127473.0 USD (yearly)

Full Time

*Open To All Qualified Candidates*

The Maryland Transportation Authority (MDTA) owns, operates, and maintains eight major toll facilities comprised of four bridges, two tunnels, and two turnpikes, across the State of Maryland. For over 50 years, the MDTA has provided Maryland's citizens and visitors with safe, secure, and convenient transportation facilities. We are committed to quality and excellence in customer service, and we rely on our organization's values, traditions and – most importantly – our employees to achieve these goals.

Nature of Work: The IT Quality Assurance Specialist will provide day-to-day support for maintaining, enhancing and developing large, medium, and small-scale client, server, or web-based business systems that support the needs of the MDTA. This includes coordinating with the Project Management Section, Infrastructure Section, Customer Support Section, and other units within Enterprise Business Solutions to perform design, development, and implementation of new or enhanced systems to solve business problems.

Duties of this position include, but are not limited to, the following:

Applies and implements software testing methodologies, test techniques and best practices to manual and automated testing;
Ensures the timely delivery of different testing milestones by building and maintaining a testing schedule and tracking all planned/scheduled testing activities per project;
Tracks and prepares the reports of testing activities such as testing results, test case coverage, required resources, defects, testing traceability, test execution, and metrics;
Develops and creates testing artifacts and deliverables for test strategies, test plans, test scenarios, test cases, test procedures, test scripts, and test reports;
Documents and implements quality assurance processes and standards;
Provides testing and technical documentation oversight for IT projects;
Performs bug fix verifications and validations;
Participates in developing, distributing, and coordinating in-depth end-user reviews for modified and new systems or applications; and
Provides quality assurance strategies to ensure continuous production of products consistent with established industry standards, government regulations, and customer requirements.

The employee in this position will report directly to the Quality Assurance and Technical Writing Manager. The current vacancy is located in Baltimore, MD. Hybrid telework schedules may be available for this position.

MDTA employees are offered a generous benefits package including a minimum of 11 paid holidays, a minimum of 27* days of leave annually (personal, vacation, and sick), access to the State Pension System, deferred compensation plans, excellent health, dental, and vision plans, and more! *May be prorated based on start date.

Qualifications

MINIMUM QUALIFICATIONS:

Education: Bachelor's degree from an accredited college or university in Computer Information Technology, Computer Science, Management Information Systems or other information technology-related field including course work in systems analysis and programming, operating systems or data processing quality assurance.

Experience: Two years of experience designing, developing, implementing and maintaining applications systems and programs using third generation or other generally accepted computer programming languages. **One year of this experience must include designing and developing test plans and test cases from requirements and logging defects using JIRA or a comparable application.

The ideal candidate will possess:

Experience working in an Agile, Waterfall or Hybrid environment
Strong verbal and written communication skills.

**This statement contains a SELECTIVE QUALIFICATION, which is more focused in scope than the Minimum Qualifications for this classification. Selective Qualifications are utilized when the position requires specific or additional bona fide occupational qualifications (knowledge, skills, and abilities). No substitutions are allowed for a Selective Qualification.

Your placement on an eligible list may be based solely on the contents of your application; therefore, it is essential that you provide complete and accurate information. Please include all relevant experience on your application. This includes but is not limited to, full or part-time, volunteer, military, acting capacity, or any other experience that is relevant to the position you are applying for.

If you have held more than one position at the same employer, please list each position that you held and the length of time that you held each position.

Notes:

1. Thirty credit hours from an accredited college or university in Computer Information Technology, Computer Science, Management Information Systems or other information technology related field including course work in systems analysis and programming, operating systems or data processing quality assurance may be substituted for the required education.

2. One additional year of experience designing, developing, implementing and maintaining applications systems and programs using third generation or other generally accepted computer programming language may be substituted for the required education.

3. Experience operating multipurpose, multi-tasking computer systems; or scheduling, controlling input and output or maintaining a tape library to process data on multipurpose, multi-tasking computer systems; or evaluating, implementing and maintaining microcomputer hardware and software; or converting data from project specifications by developing program code using third generation or other generally accepted computer programming languages may be substituted for high school on a year for year basis.