Find Your Next Job

It Support Engineer ( Sea )

Posted on Jan. 17, 2025

  • Full Time

It Support Engineer ( Sea )

Apply to 500+ LinkedIn Jobs Automatically


systemsGo is seeking an IT Support Engineer to support a luxury brand


Location:

Ngee Ann City, Singapore


Scope:

  • IT Support for SG office( 3 office users) & Boutique (3 boutiques)
  • Remote support for MY & TH boutiques (2 boutiques for each market)
  • IT coordinate for SEA markets (SG, MY & TH)

Responsibilities:

  • Provides regular on-site 1st level IT support to Jewelry Singapore office users.
  • Provides requested on-site 1st level IT support to Jewelry Singapore boutiques.
  • Manage all IT 1st level support (e.g.: Dell computer, Printer, Teams telephony, VC systems, Network, iPhone/iPad, Software, etc.) and cooperate with L2 support (W&J IT and SEA Local IT support) to ensure the stable and smooth IT infrastructure and network service for the SEA markets.
  • Manage the IT service ticket (Service Request and Incident and Task) lifecycle management in ITSM.
  • Manage the IT asset lifecycle, including: place order with partners (Dell/Apple, etc.), Hardware replacement for end user, Asset disposal and record to ITSM, etc.
  • Play coordinator role for boutique IT projects.
  • Responsible for managing the user satisfaction of IT service for Singapore Office and boutique users.

Requirements & Capabilities:

  • Excellent communication and customer service skills in English and Mandarin
  • Degree in Computer Science/Engineering with minimum 3 years’ experience or similar role
  • Strong knowledge of computer hardware(PC, Server, Laptop, Mobile, Tablet, Printer, VC, etc), software(O365, Teams, Teamviewer, SAP,etc ), and networking systems(Switch, router, firewall).
  • Proficiency in troubleshooting common hardware and software issues.
  • Familiar with Active Directory, DNS, DHCP, and other network protocols


Apply to 500+ LinkedIn Jobs Automatically


Share with Friends!

Similar Jobs


Mirantis Mirantis

Senior Security Engineer

Company Description About Mirantis Mirantis is the Kubernetes-native AI infrastructure company, ena…

Full Time | Helsinki, Finland

Apply 19 hours, 19 minutes ago

Aalto University Aalto University

Energy Systems Engineer

Job Title: Energy Systems Engineer (Project Employee/Project Specialist) Location: Aalto University…

Full Time | Espoo, Finland

Apply 19 hours, 19 minutes ago

ELM Developments ELM Developments

Estimator

Do you believe that a company’s success depends on its people? Do you want to support a devel…

Full Time | Concord, Canada

Apply 19 hours, 20 minutes ago

Avantor Avantor

Associate - Kpi & Governance

The Opportunity: Intermediate level position; support Avantor’s data management strategies by…

Full Time | Tn, India

Apply 19 hours, 21 minutes ago

Riggs Distler & Company, Inc. Riggs Distler & Company, Inc.

Assistant Project Manager I Substation

ASSISTANT PROJECT MANAGER | SUBSTATIONSummary:Join Riggs Distler & Company, Inc. a leader in th…

Full Time | Cherry hill, United States of America

Apply 21 hours, 33 minutes ago

Siemens Healthineers Siemens Healthineers

Product Engineer

Product Engineer Do you want to join us in helping to fight the world's most threatening diseases a…

Full Time | Dublin, Ireland

Apply 1 day, 19 hours ago

JPMorganChase JPMorganChase

Applications Support Engineer - Associate

JOB DESCRIPTION There’s nothing more exciting than being at the center of a rapidly growing f…

Full Time | Dublin, Ireland

Apply 1 day, 19 hours ago

Flex Flex

Software Engineer - Europe

About The Flex: The Flex is on a mission to transform the rental sector globally. We believe that r…

Full Time | Helsinki, Finland

Apply 1 day, 19 hours ago