Find Your Next Job
It Support Engineer ( Sea )
Posted on Jan. 17, 2025
- Singapore, Singapore
- 0 - 0 USD (yearly)
- Full Time
Tailor Your Resume for this Job
systemsGo is seeking an IT Support Engineer to support a luxury brand
Location:
Ngee Ann City, Singapore
Scope:
- IT Support for SG office( 3 office users) & Boutique (3 boutiques)
- Remote support for MY & TH boutiques (2 boutiques for each market)
- IT coordinate for SEA markets (SG, MY & TH)
Responsibilities:
- Provides regular on-site 1st level IT support to Jewelry Singapore office users.
- Provides requested on-site 1st level IT support to Jewelry Singapore boutiques.
- Manage all IT 1st level support (e.g.: Dell computer, Printer, Teams telephony, VC systems, Network, iPhone/iPad, Software, etc.) and cooperate with L2 support (W&J IT and SEA Local IT support) to ensure the stable and smooth IT infrastructure and network service for the SEA markets.
- Manage the IT service ticket (Service Request and Incident and Task) lifecycle management in ITSM.
- Manage the IT asset lifecycle, including: place order with partners (Dell/Apple, etc.), Hardware replacement for end user, Asset disposal and record to ITSM, etc.
- Play coordinator role for boutique IT projects.
- Responsible for managing the user satisfaction of IT service for Singapore Office and boutique users.
Requirements & Capabilities:
- Excellent communication and customer service skills in English and Mandarin
- Degree in Computer Science/Engineering with minimum 3 years’ experience or similar role
- Strong knowledge of computer hardware(PC, Server, Laptop, Mobile, Tablet, Printer, VC, etc), software(O365, Teams, Teamviewer, SAP,etc ), and networking systems(Switch, router, firewall).
- Proficiency in troubleshooting common hardware and software issues.
- Familiar with Active Directory, DNS, DHCP, and other network protocols
Tailor Your Resume for this Job
Share with Friends!
Similar Jobs
NORTHLAND POWER
Regional Ot Lead
Who We Are: At Northland, we’re enablers of change, united by our journey to transform the e…
Full Time | Hamburg, Germany
Apply 15 hours, 46 minutes ago
Danfoss
Student Worker - Ai & Digital Workflow Enablement
Job Description Job Title: Student Worker - AI & Digital workflow enablement Req ID: 47917 Job …
Part Time | København, Denmark
Apply 15 hours, 48 minutes ago
BWSC
Qhse And Fuel Handling Team Leader, Widnes, Uk
What are we looking for? Do you have a desire to work for a renewable energy provider? Are you a HS…
Full Time | D84, Denmark
Apply 15 hours, 49 minutes ago
Silicon Austria Labs
Master Thesis – Brillouin-Active Integrated Photonics (All Genders) // Job-Id: 244-0
Your future responsibilities We are seeking a motivated Master Student to carry out a Master Thesis…
Full Time | Villach, Austria
Apply 15 hours, 51 minutes ago
VTT Technical Research Centre of Finland
Lead, Quantum Technology Applications
Are you interested in Quantum computing research and looking for a new job opportunity in the field…
Full Time | Espoo, Finland
Apply 2 days, 15 hours ago
HOTEL PRAYANA
Executive Chef
Job Title: Executive ChefDepartment: KitchenReports To: General ManagerLocation: Hotel Prayana, Nea…
Full Time | Kl, India
Apply 2 days, 15 hours ago
Amazon.com
Reliability Maintenance Engineering Regional Manager
DESCRIPTION We are looking for an experienced Reliability Maintenance Engineering (RME) Regional Ma…
Full Time | Ravenhall, Australia
Apply 2 days, 15 hours ago
MTSI
Weapons Program Development Analyst - Afgsc A5/8
Modern Technology Solutions, Inc. (MTSI) is seeking a Weapons Program Development Analyst – A…
Full Time | Bossier city, United States of America
Apply 2 days, 18 hours ago