Find Your Next Job
It Support Engineer ( Sea )
Posted on Jan. 17, 2025
- Singapore, Singapore
- 0 - 0 USD (yearly)
- Full Time
systemsGo is seeking an IT Support Engineer to support a luxury brand
Location:
Ngee Ann City, Singapore
Scope:
- IT Support for SG office( 3 office users) & Boutique (3 boutiques)
- Remote support for MY & TH boutiques (2 boutiques for each market)
- IT coordinate for SEA markets (SG, MY & TH)
Responsibilities:
- Provides regular on-site 1st level IT support to Jewelry Singapore office users.
- Provides requested on-site 1st level IT support to Jewelry Singapore boutiques.
- Manage all IT 1st level support (e.g.: Dell computer, Printer, Teams telephony, VC systems, Network, iPhone/iPad, Software, etc.) and cooperate with L2 support (W&J IT and SEA Local IT support) to ensure the stable and smooth IT infrastructure and network service for the SEA markets.
- Manage the IT service ticket (Service Request and Incident and Task) lifecycle management in ITSM.
- Manage the IT asset lifecycle, including: place order with partners (Dell/Apple, etc.), Hardware replacement for end user, Asset disposal and record to ITSM, etc.
- Play coordinator role for boutique IT projects.
- Responsible for managing the user satisfaction of IT service for Singapore Office and boutique users.
Requirements & Capabilities:
- Excellent communication and customer service skills in English and Mandarin
- Degree in Computer Science/Engineering with minimum 3 years’ experience or similar role
- Strong knowledge of computer hardware(PC, Server, Laptop, Mobile, Tablet, Printer, VC, etc), software(O365, Teams, Teamviewer, SAP,etc ), and networking systems(Switch, router, firewall).
- Proficiency in troubleshooting common hardware and software issues.
- Familiar with Active Directory, DNS, DHCP, and other network protocols
Tailor Your Resume for this Job
Share with Friends!
Similar Jobs
Executive Director - Retail Product
About NCR VOYIX NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce …
Full Time | Singapore, Singapore
Apply 7 hours ago
Lending Transaction Management - Associate
About the position: We have a great opportunity to join Wholesale Banking Lending Luxembourg as Ass…
Full Time | Luxembourg, Luxembourg
Apply 7 hours, 2 minutes ago
As&T Expert (Analytical)
Summary This position is responsible for the direction and oversight of the analytical projects. He…
Full Time | Tuas, Singapore
Apply 1 day, 7 hours ago
Project Officer In Healthcare Education Programs
The University of Luxembourg is an international research university with a distinctly multilingual…
Contract | Luxembourg, Luxembourg
Apply 1 day, 7 hours ago
R&D Specialist In Molecular And Functional Neurobiology
The University of Luxembourg is an international research university with a distinctly multilingual…
Contract | Luxembourg, Luxembourg
Apply 1 day, 7 hours ago
Rbu Warranty Section Manager
At Nissan, we're not just building cars, we're revolutionizing mobility. We believe that every indi…
Full Time | Hvalstad, Norway
Apply 3 days, 7 hours ago
SPLORE
Associate Product Manager
What is Splore? Splore is redefining how enterprises harness the power of generative AI and multi…
Full Time | Singapore, Singapore
Apply 4 days, 7 hours ago
Technical Lead
Come join us and make a difference to New Zealanders! Discover a career with purpose at MBIE Work i…
Full Time | Wellington city, New Zealand
Apply 4 days, 7 hours ago