It Support Executive (Mnc)

Responsibilities

• Provide technical support and troubleshooting for internal users and external platforms both remotely and on-site.
• Perform user account administration, hardware configuration, and software updates.
• Manage service requests, incidents, and support activities through a ticketing system.
• Coordinate with vendors for IT equipment procurement and hardware servicing.
• Support system administration, including patch management and asset tracking.
• Participate in IT projects, including platform deployment, testing, and reporting.

Requirements

• Diploma or Higher Nitec in Computer or Electronic Engineering, or related discipline.
• Strong knowledge of Microsoft Windows, M365, and network protocols.
• Hands-on experience with hardware and software troubleshooting.
• Familiar with IT service management tools and able to document technical processes clearly.

Tyson Jay Management Pte Ltd | EA License No.: 24C2479
Ivan Lim | EA Personnel No.: R1109856

Job Types: Full-time, Permanent

Pay: $3,000.00 - $3,300.00 per month

Work Location: In person