It System Administrator

Company overview: About Estuate

At Estuate, more than 400 uniquely talented people work together, to provide the world with next-generation product engineering and IT enterprise services. We help companies reimagine their business for the digital age.

Incorporated in 2005 in Milpitas (CA), we have grown to become a global organization with a truly global vision. At Estuate, we bring together talent, experience, and technology to meet our customer’s needs. Our ‘Extreme Service’ culture helps us deliver extraordinary results.

Our key to success

We are an ISO-certified organization present across four distinct global geographies. We cater to industry verticals such as BFSI, Healthcare & Pharma, Retail & E-Commerce, and ISVs/Startups, as well as having over 2,000 projects in our portfolio.

Our solution-oriented mindset fuels our offerings, including Platform Engineering, Business Apps, and Enterprise Security & GRC.

Our culture of oneness

At Estuate, we are committed to fostering an inclusive workplace that welcomes people from diverse social circumstances. Our diverse culture shapes our success stories. Our values unite us. And, our curiosity inspires our creativity. Now, if that sounds like the place you’d like to be, we look forward to hearing more from you.

Currently, we are looking for an IT System Administrator to join our team.

Job Description

• Support and maintain IT infrastructure systems and end user services
• Perform day to day system administration across Windows and Linux environments
• Install, configure, patch, and troubleshoot operating systems
• Manage Active Directory users, groups, access permissions, and password policies
• Handle user onboarding, offboarding, and access provisioning and de-provisioning
• Provide Level 1 and Level 2 IT support and troubleshoot system issues
• Support Microsoft 365 (O365) including user mailbox creation and license management
• Assist with basic networking tasks including DNS, DHCP, VPN, and firewall rules
• Monitor system performance and perform routine maintenance activities
• Monitor backups and support restore activities when required
• Follow change, incident, and problem management processes
• Use ITSM tools to manage tickets, follow SLAs, and maintain documentation
• Maintain system documentation and standard operating procedures
• Support audits and ensure compliance with IT and security policies

Skills & Requirements

Primary Skills

• Core system administration fundamentals
• Windows Server basics including AD, DNS, DHCP, and Group Policy
• Linux fundamentals including user management, permissions, and services
• OS installation, patching, and troubleshooting
• Networking basics including TCP/IP, DNS, DHCP, NAT, and LAN/WAN concepts
• VPN fundamentals including IPsec and SSL
• Firewall basics including rule creation and monitoring
• User and access management including AD user and group management
• Password policies and MFA basics
• Access provisioning and de-provisioning
• Microsoft 365 (O365) administration basics
• User mailbox creation and license assignment
• Azure AD (Entra ID) basic concepts
• Basic awareness of Azure and AWS including VMs and storage
• Security fundamentals including antivirus and endpoint protection
• Patch management
• Log monitoring and basic incident handling
• Awareness of ISO 27001 security policies
• Server and service monitoring basics
• Performance checks including CPU, RAM, and disk usage
• Basic root cause analysis
• Experience with ITSM tools such as ServiceNow, Jira, or Freshservice
• Understanding of SLAs, documentation, and change and incident processes

Secondary Skills

• Backup and recovery concepts including full and incremental backups
• Restore testing basics
• Awareness of disaster recovery (DR) and business continuity (BCP) concepts
• Basic PowerShell scripting for Windows (nice to have)
• Basic Bash scripting for Linux (nice to have)

Soft Skills

• Good communication skills
• Strong documentation skills
• Ability to follow SOPs and change management processes
• Willingness to learn and support audits
• Team-oriented mindset with a support focus

Our commitment to Equal Opportunity Employment (EOE)

Estuate, Inc. is an equal opportunity employer. Our employment decisions are made on the basis of merit and business needs. We comply with all applicable state & local laws governing non-discrimination in employment at each of our facilities and locations.

Disclaimer