Job Title: Customer Support / Operations Executive

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Location: India / Canada (Remote & Night Shift)

Experience: 2–5 years |

Full-time

Role Summary

We are looking for an experienced Customer Support / Operations Executive who can independently handle customer and driver queries while managing daily operational and documentation tasks with accuracy. This role requires maturity, accountability, and strong follow-up skills.

Key Responsibilities

• Handle customer and driver queries via calls, emails, and WhatsApp
• Resolve issues professionally and ensure timely follow-ups
• Maintain accurate records, trackers, and documents (Excel / Google Sheets)
• Follow SOPs and compliance requirements strictly
• Coordinate with internal teams for smooth operations

Requirements

• 2–5 years of experience in customer support or operations
• Strong communication skills (English mandatory)
• Good knowledge of Excel / Google Sheets
• Ability to work independently and take ownership

Not Suitable For

• Freshers
• Candidates requiring constant supervision

We are looking for responsible professionals who take ownership of their work and deliver results.

Job Type: Full-time

Pay: ₹15,000.00 - ₹35,000.00 per month

Benefits:

• Provident Fund

Application Question(s):

• Do you have experience Working in night shift??
• Are you comfortable following our camera policy, which requires keeping your camera ON during working hours?

Work Location: Remote