Hours: Full-Time – 35 Hours
Work Location: 30-30 Thomson Avenue, LIC, NY 11101

The Office of Community Outreach & Notification (OCON) is responsible for coordinating outreach to 59 community boards, local elected officials, civic groups, merchant organizations, community institutions and the public. OCON provides communities with project information and notification of the City’s Street infrastructure projects. OCON is a participant in pre-construction meetings, providing input developed through fieldwork and makes recommendations to identify and lessen adverse community impacts. Working closely with the Deputy Director and Director of OCON, the selected candidate will be attending and participating in various DDC meetings and project-specific community meetings; Monitor consultant CCL outreach tasks to ensure DDC standards and expected consultant project outreach deliverables. In addition to project-related stakeholder engagement, inquiry/complaint response/tracking, crisis management, conflict resolution and solution-oriented skills and experience, other duties may also include developing and presenting infrastructure projects to groups or at certain public assemblies, data analysis, overall, EON vendor engagement and program processes.

The NYC Department of Design and Construction, Communications & Policy Division seeks an Junior Outreach Coordinator to serve as a critical member of the Office of Community Outreach and Notification (OCON). Reporting to the Deputy Director of OCON, the Jr. Outreach coordinator’s responsibilities include but are not limited to:

• Agency and stakeholder network building and coordination: regularly connect with agency partners, non-profit partners, and community stakeholders (BIDs, CBs, etc.), to problem-solve, evaluate progress, develop, and implement solutions, hold collective accountability, and evaluate effectiveness.

- Provide outreach oversight, administration, and guidance to ensure policy and procedures result in high quality services. - Assist in the coordination and review of data requests for internal and external stakeholders and oversights.

• Perform field office and construction site visits in multiple boroughs to ensure performance standards.
• Prepare reports and carry out special assignments, tasks, and projects as assigned.
• Track critical projects and perform onboarding of consultants; address external tasks related to community liaisons and community outreach as needed.
• Provide ongoing training and technical assistance to consultants as needed.
• Represent OCON by attending various external and internal meetings, such as progress meetings, task force meetings, etc.
• Prepares written and verbal reports; maintains records and performs other administrative details i.e. review CCL advisories, reports, and presentations, etc.

- Other projects and tasks as needed to support the OCON unit and its programs, such as CCL- EON by providing cross-functional administrative and operational support to the OCON unit and its programs (e.g., Engagement Outreach and Notification EON), including consultant onboarding, documentation collection and review, and preparation of review packages. Evaluate outreach collateral and deliver analysis and improvement recommendations. Support procurement activities by reviewing invoice packages for accuracy, preparing Notices to Proceed (NTP) and cost proposal letters for EON vendors, and coordinating introductory meetings with internal and external stakeholders. Provide weekly highlights and task updates.

Please note: All candidates must be currently authorized to work full-time in the United States (U.S.). In compliance with Public Law 99-603, candidates are required to present original documents proving citizenship or the legal right to work in the U.S. DDC is unable to support or sponsor any visa application or visa extension, including but not limited to OPT/STEM visas, H-1B visas, F-1 practical training, permanent residence sponsorship, or any proposed change of visa type. DDC does not offer a training program as required by U.S. immigration law, and is not hiring temporary employees. Candidates must have proper work authorization when an employment offer is made.

Additionally, educational credentials must be from a U.S. Department of Education-recognized accredited institution. Credentials from foreign institutions require independent equivalency verification from an approved evaluation service. A list of providers (fees apply) is available at: https://www.nyc.gov/assets/dcas/downloads/pdf/employment/nyc-dcas-foreign-education-evaluation-guide.pdf.

All applicants, including City Employees:
Please go to NYC Government Jobs | Explore Careers | City of New York, go to Search for Open Jobs, and type in the Job ID # listed above. Submit job application as prompted. Do not apply via Employee Self-Service (ESS), e-mail, mail, or fax your resume to DDC directly.

COMMUNITY COORDINATOR - 56058

Junior Outreach Coordinator