Junior Payments Quality Assurance Analyst Co-Op

Jr Payments Quality Assurance Analyst (Co-op)
About NRT
At NRT, we build more than solutions: we build up each other.
NRT is a worldwide leader in future-ready FinTech and Information Technology designed to elevate and enhance the enterprise gaming industry. Our next-generation solutions encompass every aspect of the modern integrated resort, including secure payment systems, AML compliance and reporting tools, credit information and electronic marker services to intelligent and engaging table game platforms, dynamic financial and marketing kiosks, and our completely customizable digital gamification and mobile experiences. NRT has acquired JOINGO®, a revolutionary resort app engagement platform dedicated to unifying guest experiences, offering a seamless experience from booking to checkout through App Builder, which has more than 100 third-party integrations which are unmatched in the industry.
Our strategic partnerships have resulted in the most convenient, reliable, and secure omni-channel payment ecosystem in the industry. Our collective solutions are used by casinos, race and sports operators, lotteries, banks, and retailers-- globally-- to dazzle their guests.
We believe in the value of connection and community. Our diversity in skills and background make us a unique and formidable culture. We encourage the growth of individual development and recognize that our success depends on developing each other. To stand firm is to stand together.
Our combined innovation and success is rewarded through competitive salaries, paid time off, individual growth plans, community sharing, collaboration, Health Benefits (including medical, vision, dental, EAP, etc) and more. We provide training, product knowledge demos, tiered-lever skill building, development workshops, teambuilding exercises, webinars, and more. Joining NRT is more than a job-- it’s an opportunity to grow and discover.
To learn more about who we are and what we do, visit our website at www.nrttech.com.
Reporting to the Vice President, IT Operations, Security & Compliance the Jr. Payments QA Analyst (Co-op) primary mandate is to perform Quality assurance and applications support functions for the payment services team.

The Jr. Payments QA Analyst (Co-op) is expected to:

• Possess basic knowledge and understanding of Payment Technologies
• Assist senior members of the Payment Services team
• Ensure system updates and changes are applied promptly

Key Responsibilities – Quality Assurance and Application Support

• Able to perform testing and Interchange certification tasks/activities for various Payment networks such as MasterCard, Visa, Interac, American Express, JCB and China Union Pay
• Understands Payment devices/applications such as Point-of-Sale, ATM, Mobile, etc.
• EMV transaction processing and testing
• Knowledge of Payment applications and Simulators (MDSS, VTS, ASSET, etc.)
• Good knowledge of ISO Fields and Messages, VISA, and MasterCard interfaces
• Documentation of test artifacts and adherence to industry best practices
• Ensure all required tasks are carried out with high quality and are completed on time
• Investigation/analyze technical issues and providing as many details as possible to development team members
• Ensure resolution of technical issues (Start to finish)
• Regression testing and releases for in house developed payment applications
• Assist Payment Services team in automation of testing and associated activities
• Perform required operations for systems/applications managed by the department
• Perform “business as usual” tasks for systems managed by the Payments Services team
• Assist production implementation-related activities such as planned system maintenance activities/tasks
• Other tasks as assigned by the manager

Core Competencies

• Excellent interpersonal and communication skills (verbal and written); well organized, able to prioritize and complete tasks promptly, with minimum guidance or prompting
• Problem determination and escalation/resolution (wherever possible)
• Demonstrate good aptitude to learn and understand business usage of the system and make suggestions for continuous improvement.

QUALIFICATIONS

• College diploma in Computer Science, Computer Engineering, Information Technology, or related area (enrolled in a Co-Op Program)
• Experience in banking and payment technologies is an asset
• Effective in promoting a positive and productive environment
• Strong verbal and written communication skills
• Fluency in English
• Familiar with the software development life cycle is an asset

Technical skills Must have:

• Microsoft windows environment
• Microsoft Office suite of products (Office 365)
• Web browsers (Chrome, Firefox, Edge, etc.)
• Database tools such as Microsoft SQL
• Defect Management tools: JIRA, Confluence
• Nice to have: EMV tools such as ICC Sim, Collis
• Knowledge of automation testing tools such as Selenium, JMeter, Grinder

NRT would like to thank all applicants for applying, but only those applicants best suited for the position will be contacted.
NRT is an equal opportunity employer. It is NRT’s policy to recruit and select applicants for employment solely on the basis of their qualifications, with emphasis on selecting the best-qualified person for the job. NRT does not discriminate against applicants based on race, color, religion, sex, sexual orientation, national origin, or disability or any other status or condition protected by applicable law.
NRT welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.