Key Account Manager

Major accountabilities:

• Responsible for driving sales, promotion and development in the designated accounts to reach commercial goals -Develop customer development strategy, dedicated KAM action plans for assigned accounts, aligns on account objectives and executes.
• Lead the preparation of strategies and individual tactical plans and to give strategic input in terms of analysis, future potential and key programs required for the accounts -Prepare and negotiate contracts, and guide initiatives that the company launches to target particular account -Analyze market situation including competitive intelligence activities on key accounts and key competitors -Organize customer events and other programs independently or with marketing/medical department, in line with agreed business tactical plans -Contribute to the mapping of stakeholders, including segmentation and profiling and provide accurate and timely data for the Sandoz CRM system.
• Responsible for driving the sales operations plan and for achieving agreed sales and broader performance targets for own part of the organization.
• Develop an effective sales team through training and coaching or management of key commercial programmes -Reporting of technical complaints / adverse events / special case scenarios related to Sandoz products within 24 hours of receipt -Distribution of marketing samples (where applicable)

Key performance indicators:

• Sales revenue and revenue growth in designated accounts -Operating budget for designated key accounts (Budget, Cost, Sales, etc.)

Minimum Requirements:
Work Experience:

• Handling quality metrics & issues.
• Team management experience is preferred.
• Sales experience in multinational companies.
• Key account management experience.
• Clinical Trial Design, Data Review & Reporting.
• Innovative & Analytical Technologies.

Skills:

• Account Management.
• Compensations Management (Employees).
• Computer Programming.
• Cosmetics.
• Crm (Customer Relationship Management).
• Customer Care.
• Field Sales.
• Key Account Management.
• Merchandising.
• Multitasking Skills.
• Office Administration.
• Patient Care.
• Procurement.
• Promotion (Marketing).
• Sales.
• Sales Operations.
• Strategic Leadership.
• Support Services.

Languages:

• English.