Key Account Manager For The Dublin Region (School-Term, Permanent)

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· Full-time, Term-time, Working the school Calendar year.

€20 per hour, full time equivalent: €40,000.

Seek and obtain new clients as per agreed sales plan and plan and implement this plan for new and existing business throughout Dublin.

· Develop strong nurturing relationships with new and existing schools, building on the Carambola brand within the Dublin Region.

· Ensure schools are fully aware of the company's services and food offerings/products and that these are promoted on an ongoing basis.

· Actively listen and ask the right questions to rectify any customer concerns/complaints, update the team in Head Office, agree a solution and communicate this back to the school.

· Identify the different customer requirements in schools through analysing trends in their feedback and adapt these needs to suit their requirements.

· Schedule your working week in advance, taking into consideration all relevant information recorded in CRM and other updates.

· Meet teachers in schools on a daily/weekly/monthly basis as required and respond accordingly to all requests in an efficient timeframe.

· Develop strong relationships with in-school hot food colleagues to monitor our service in schools and report issues in a timely manner.

· Have daily/weekly meetings with the Customer Care Manager and Head Office to look at requests or to resolve issues in transport or services to schools as well as relaying successes.

· Check daily administration giving feedback to Head Office on the same day ensuring there are no back logs or delays.

· Meet targets set by Head Office on a daily/weekly/monthly basis.

· Provide weekly reports to Head Office as required.

· Ensure that the highest Health and Safety and Quality standards are adhered to at all times.

· Ensure that all Company policies and practices are adhered to at all times.

· Communicate with all staff ensuring professionalism and politeness are exercised at all times.

· Carry out any other duties that may be required from time to time.

This list is not exhaustive

Essential Criteria

• Ambitious, enthusiastic and passionate about driving sales.
• Strong commercial awareness and business acumen.
• Highly confidential.
• Strategic thinker, identifying opportunities for change, executing them in a timely manner and always looking at the bigger picture.
• Strong analytical skills with high attention to detail.
• Solutions focused with a continuous improvement mindset.
• Excellent organisational and time management skills with the ability to communicate with all levels of management.
• Ability to work under pressure whilst dealing with constraints that are often outside of your control.
• Highly motivated, able to work on own initiative as well as part of a team.
• Excellent Interpersonal and communication skills.
• Proficiency in MS Packages in particular MS Word, Outlook and Excel.
• Experience with CRM or similar account management tools.
• Full drivers licence.
• Flexible with a can-do attitude.

Hours of work will be 39 hours per week, Monday to Friday, Working the school Calendar year.

Carambola is an Equal Opportunities Employer

Job Type: Full-time Working the school Calendar year.

Benefits:

• Bike to work scheme
• Employee assistance program

Schedule:

• Day shift
• Monday to Friday

Ability to commute/relocate:

• Dublin region: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Job Type: Full-time

Benefits:

• Bike to work scheme

Work Location: In person