L3 Euc & Device Engineer

VN183

Bengaluru

India

Global Delivery

Full-Time

We are Systal: a global managed network, cloud and security transformation specialist.
We provide complex and strategic technology services for enterprise businesses, managing 200,000+ assets across 93 countries. These services help our customers achieve strategic technology transformation and maximise the business value, security and innovative potential of their IT infrastructure

As part of a new project supported by our Bangalore team, this role will provide L3 engineering support for endpoint, device lifecycle and colleague computing services, supporting both operational resolution and service improvement.

Support Intune-first device management and SCCM transition / sunset activity.

Support Autopilot readiness, zero-touch provisioning and endpoint build standards.

Provide technical escalation for complex device, endpoint, MDM and lifecycle issues.

Support device lifecycle processes from procurement through provisioning, support, return and decommission.

Contribute to CMDB and asset data accuracy for CE-managed devices.

Support endpoint compliance, policy enforcement and security baseline activity where in scope.

Assist with endpoint agent rationalisation to improve device performance.

Support L2 Technicians and Tech Bar teams with complex device and endpoint issues.

Identify opportunities for knowledge, standardisation, automation and shift-left.

Intune, SCCM/MECM, Autopilot, Windows endpoint management and MDM.

Device lifecycle, asset/CMDB and endpoint support processes.

Endpoint troubleshooting and performance analysis.

Understanding of security baselines, controlled change and compliance requirements.

Ability to work with L1, L2, Tech Bar and platform teams.

Undergraduate degree / Postgraduate or equivalent experience

Access to Intune, SCCM/MECM, Autopilot, MDM, CMDB, asset data, endpoint standards, security policies, device lifecycle process and RLG architecture/security decisions.

Competitive salary and benefits package.
Unrivalled training and development, ensuring you stay at the top of your field. We want you to be the best in your chosen field and continuously support training.
Fantastic working environment – our state-of-the-art offices and established remote teams create a positive environment to work in both in person and virtually.
Systal’s core is its people. Our culture and success is founded upon having the best performing people in a high performing culture to deliver the best-in-class customer experience. Our mission is to be the world’s most trusted technology services partner – inspiring, empowering and enabling the innovation and transformation of today and tomorrow. And we want you to join us!

Systal only communicates with candidates via official channels and verified @systaltech.com email addresses. If you’d like to verify a message, please contact recruitment@systaltech.com.