Lead Office Assistant

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Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

The Lead Office Assistant will be responsible for enhancing the excellent standards of operational facilities delivery at our clients' new state of the art building. This will include; carrying out detailed floor walks, monitoring relevant stock in social areas & storage rooms, ensuring meeting rooms are kept up to standard, providing event support where required, stocking of printing stations, enforcing the clear desk policy, and anything else covered by the client WPS team. You will be responsible for supervising the Office Assistants teams while ensuring high standards are maintained at all times.

Role Summary

The Lead Office Assistant will support Office Services at the Client’s state of the art new campus and may directly manage contract services and suppliers as required.

The role will have direct interaction with various departments, and senior managers across the business. The Lead Office Assistant will be expected to lead individual assignments as directed by the Office Services and Hospitality and Campus Events Manager.

Key responsibilities

• Ensuring the social areas, open space and meeting rooms are kept immaculate across all office floors
• Coordinate and manage a small team of Office Assistants
• Customer service – providing a high level service for both internal and external customers
• Co-ordinating Meeting room set ups requested and assisting with events where required
• Administration works
• Operate CAFM system to evaluate, prioritize and respond promptly to Facilities-related inquiries from employees; relay inquiries to appropriate resources
• H&S management, to ensure relevant legislation is adhered to and appropriate records are maintained
• Responsible for contractors while on site
• Maintain Events and Office Services’ inboxes, allocating and completing tasks as required
• Some unsocial hours working may be required from time to time

Essential skills and experience

• Strong interpersonal and communication skills, both oral and written
• Organized, efficient and able to multitask
• Ability to work both independently and Manage a team
• Knowledge of IT software – Office and other business critical software
• Administrative experience
• Health and Safety knowledge and awareness
• Customer service skills
• Contractor management
• Meeting room management
• Flexibility

Desired skills and certification

• Occupational first aid
• Manual handling

Location:

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!

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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at accomodationrequest@am.jll.com . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.