Learning And Development Administration Assistant (Ipswich)

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Introduction:
Description:
Respect | Integrity | Quality | Engagement | Emotional Intelligence

About the Role

We are seeking a motivated and detail-oriented Learning and Development Administration Assistant to join our team. This key role supports the Learning and Development Team with training coordination, practice reviews, documentation, and continuous improvement initiatives.

Key Responsibilities

• Provide high-quality administrative support for training and practice reviews
• Schedule venues, accommodation, and logistics for training sessions
• Maintain training registers and ensure data accuracy across systems (SharePoint & Elmo)
• Generate reports on training attendance, feedback, and outcomes
• Develop and maintain templates, trackers, and risk registers
• Coordinate team meetings and take minutes
• Support internal training and practice review processes end-to-end
• Liaise with internal and external stakeholders

Skills & Experience

• Demonstrated experience in a similar administrative role, ideally within Learning & Development
• Strong time management and multitasking abilities
• Excellent computer literacy and willingness to learn new systems
• Strong written and verbal communication skills
• Ability to work independently and as part of a team
• Calm, motivated, and proactive approach
• Open driver’s license
• Experience in the Community Services sector, especially Residential Out-of-Home Care, highly regarded

Qualifications & Requirements

• Minimum Certificate III in Business Administration or equivalent
• Current Licensed Care Service (LCS) check through the Department
• Available for full-time work, Monday to Friday

Benefits

• Competitive salary + superannuation
• Access to Not-for-Profit salary packaging to lower your taxable income
• Be part of a rapidly growing learning organisation
• Opportunities for career advancement
• Ongoing training, development, and support
• Access to Employee Assistance Program counselling services
• QLeave portable long service leave contributions

Skills and Experiences:
Essential Requirements

• Current Australian Driver's Licence (must be Open or P2)
• Approved Licensed Care Service (LSC) check through the department, or ability to obtain one
• Current Paid Blue Card or willingness to obtain one
• Flexibility to meet the organisation's needs
• Ability to prioritise tasks and work under pressure to meet specific timeframes and targets
• Excellent written and verbal communication skills, including documentation, organization, and reporting
• Proficient computer skills, particularly in Microsoft Office Suite and LMS systems
• Provide two recent professional references

How to Apply

To apply for this role, please click the “Apply” button and follow the instructions to be redirected to our website. If your online application is successful, you will be contacted to arrange an initial phone interview.

For further information about this role or other employment opportunities, please reach out to our HR Team at hr@familycentered.com.au

Important Note

• Applications may be shortlisted as they are received
• All applications for advertised roles must be submitted online to be considered
• Your experience and qualifications will determine the contracted hours that can be offered if you are successful