Learning And Development Coordinator

Company Description

BETTER BEGINS HERE

Crown Resorts is a great place to visit and it’s an even better place to work, a place where you can play your part in creating joyful experiences for our guests and our people. We value passion, creativity, and an appetite for change - for the better. Here, you’ll be part of the team, empowered to explore more, experience more and supported by your leader to grow and develop.

The role

We have an exciting Training Coordinator position available within our dynamic and busy Learning & Development team. The Training Coordinator will be responsible for the on-going coordination and facilitation of training activity within the multiple business units for Crown Perth.

This includes the administration, support and reporting of Induction Programs, Online Training Modules, Onboarding & Employee Care, Service Initiatives, System & Process Compliance and Technical Skill Development.

Please note this is a 12 month fixed term contract on a part time basis (2 days per week) - We can be flexible on which days.

Key Responsibilities:

• Tracking time and attendance
• Uploading certificates, licenses, and qualifications
• Coordinating room bookings
• Processing invoices
• Conducting ordering for resources to support the Crown College
• Create and maintain work instructions for the L&D Department
• Answering frontline queries, including supporting the L&D inbox

About you

• Strong Customer Service Experience
• Experience in the hospitality sector
• Strong knowledge of hotel operating systems
• Experience in a Training or HR environment (preferred)
• Facilitating training sessions for diverse groups (preferred)
• Ability to recognise skills gaps and identify appropriate training solutions
• Demonstrated experience in coordinating projects, priorities and resources to deliver business outcomes
• Experience working with internal and external customers
• Strong knowledge of computer applications including Microsoft Office suite of products

Additional Information

What you can expect from us

On top of exciting career possibilities, we offer better exposure to experiences and learning.

Our Crown Community celebrates uniqueness and embraces diversity. We welcome the creativity, insights and experiences from people of different race, age, religion, cultural background, gender, people with disability, people who identify as LGBTIQ+ and Aboriginal and Torres Strait Islander; people like you.