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Learning And Development Manager Insurance Operations

Posted on Dec. 20, 2024

Kilkenny, Ireland
No Salary information.

Full Time

Role Title: Learning and Development Manager Insurance Operations
Role Location: Kilkenny/Hybrid
Company: Vhi Insurance Dac

A full-time and permanent position has arisen within Vhi for a Learning and Development Manager role, reporting to the Head of Insurance Change.

Vhi are embarking on a transformation program within Insurance Operations, this role will be responsible for developing and executing a comprehensive learning strategy and driving transformational change to how we deliver our training and learning solutions.

As part of the team, you will play a crucial role in fostering a culture of continuous learning and professional growth, ensuring colleagues have the skills needed to excel in their roles. The successful candidate will be responsible for designing, developing, and delivering impactful learning solutions that align with our transformation objectives.

Benefits:

Hybrid working opportunities.
Health Insurance
Performance related pay
Company pension
And many more

Role Purpose

Develop a blended learning strategy utilising learning solutions to provide innovative learning pathways, including online platforms, virtual training, and personalised learning paths. This should support delivery of material to large groups of colleagues simultaneously and utilise industry best practice.
Work with colleagues within our Quality and Knowledge Management teams to optimise, design and implement a continuous improvement strategy. This involves identifying learning needs, designing training strategies, planning training delivery and evaluating their effectiveness.
Consult with key stakeholders to identify learning and development needs for colleagues, with a particular emphasis on fostering colleague growth and development.
Oversee the planning, organisation and delivery of training including onboarding, leadership development, technical training, and soft skills development.
Work with the Senior Leadership Team to develop a Competency Framework based on the needs of the transformation program.
Develop metrics and an evaluation framework to assess the impact of learning plans on colleagues performance, engagement, and retention. Use data and feedback to continuously improve learning initiatives.
Lead and mentor a team of learning and development professionals, providing guidance, support and opportunities for professional growth. Foster a culture of continuous learning and development within the team and oversee the allocation of the team to support the successful delivery of learning plans. Ensure cost-effective solutions without compromising quality.
Drive the adoption of a learning culture within the area by promoting continuous learning, knowledge sharing, and skill development among colleagues at all levels.
Establish relationships with external learning providers, industry experts, and educational institutions to leverage external resources and expertise for the benefit of the organisation.

Education & Experience

BSc/MSc in Human Resources, Learning and Development, Organisational Psychology, or a relevant field.
Proven experience (3 – 5 years) in a Learning and Development Manager role leading training for complex change initiatives supporting Business Transformation.
Experience of introducing and managing new training methodologies to support a transformation program.
Proven track record of achievements, leadership, and innovation.

Skills and Abilities

Highly literate in technology with expertise in e-learning platforms and practices with proven experience working with the latest trends and technologies in learning and development.
Thrive in a hands-on environment focusing on agility and velocity.
Results orientated with excellent planning and organisational skills with experience of delivering training in a transformation environment.
Excellent attention to detail, with ability to devise/tailor training programs.
Excellent communication skills, strong facilitation and negotiation skills with the ability to interact and build relationships at all levels in and outside the organisation.
Experience in management of third-party supplier(s) for project delivery.
A creative thinker with an innovative mindset and focus on quality outcomes.
Strong team leadership skills with ability to inspire, empower and motivate diverse stakeholder groups.
Demonstrates curiosity and a passion for lifelong learning.
Exceptional multi-tasking, independent working, and cross-functional collaboration skills.
Demonstrated alignment to Vhi values.

Note: This role profile does not set out to capture every task to be carried out by the role holder but instead provide an overview of the main responsibilities of the job. It can be amended from time to time with reasonable notice to the role holder.

Vhi is an equal oppertunities employer

Accessibility
If you are a candidate with a disability and encounter difficulty accessing any part of this website or wish to discuss any matter relating to the accessibility of our building or services, please contact your
Reasonable Accommodations
Our commitment is to make any reasonable accommodation for you in the recruitment process to give you the best opportunity to perform to your optimum in the application, test, and interview process.

Please see our Vhi Careers page and LinkedIn page

#INDHP

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