Leasing Agent- Multi-Site

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The Leasing Agent–Multi-Site supports the Property Manager of the Communities under the direction of the Area Manager. This position will be responsible for resident files and compliance, leasing, marketing and resident relations of the Community.

Qualifications Each duty must be performed with the focus and accuracy it requires. The essential knowledge, skills and abilities you need are outlined below. Reasonable accommodations maybe made to enable individuals with disabilities to perform the job’s essential functions.

Essential Responsibilities Show, lease and move in prospective residents. Maintain an excellent customer service relationship with residents, vendors, co-workers and the community. Stay on the cutting edge of market conditions, trends and product knowledge in the community and competitive communities; ensure same knowledge in leasing staff. Oversee and direct efforts to maximize rental income and high occupancy through sales and marketing plans. Understand and enforce the Management Company’s policies and procedures and Community policies Process renewals and move in application and get them to compliance in a timely manner. Stay in compliance with HUD and/or state agency regulations, Housing Authority policies and Affordable Housing requirements(where applicable) Demonstrate ability to resolve resident complaints and direct pertinent issues and matters to the Property Manager. Complete all computer training sessions and other processes in accordance with operational policies and procedures. Responsible for efficient and timely reporting and submission of documents and reports required by the Management Company and other associated agencies. Inspects the Community to ensure that apartments, common areas and grounds are maintained according to Community objectives. Communicate effectively with owners, residents, vendors and co-workers. Assist with and ensure all resident complaints are handled promptly and appropriately. Participate in planned resident activities. Complete accounting Pre-Close and Month End Reports. Insuring that interior and exterior of apartments and model(if applicable)are market ready for prospect tours. Ability to travel to assist with other properties as needed. Any other tasks or duties as assigned by a supervisor.

Educational Requirements A High school education or equivalent is required; college degree is a plus but not a requirement. Must have the ability to communicate effectively in English for safety and productivity reasons. Accurately perform intermediate mathematical functions and use Real Page resident management software functions related to position.

Experience Requirements At least two years’ experience in residential property management or related field is required. High proficiency with personal computers and MS Office including Word and Excel. Maintain a positive work atmosphere by acting and communicating in a manner suitable for interaction with customers, clients, co-workers and management Ability to work in a fast-paced environment and maintain effective working relationships with tenants, co-workers and management team.

PHYSICAL DEMANDS May sometimes be exposed to activity that requires standing, bending, squatting pushing/pulling, and lifting/moving/carrying(items weighing on average up to 35 pounds),in addition to walking the property and climbing stairs.

MENTAL DEMANDS Must have the ability to communicate effectively in English for safety and productivity reasons. Must consistently use independent judgment (following prescribed procedures) to determine actions to be taken, priorities, emergencies, etc. Must be able to deal with moderate to high levels of stress due to meeting deadlines and reprioritizing activities. Will interact regularly with residents, vendors, contractors, managers, employees and coworkers and therefore, must have outstanding interpersonal skills.

ENVIRONMENTAL CONDITIONS Will be exposed to an outdoor environment which could consist of heat, cold, dampness, rain, etc.

Licenses/Equipment Valid active driver’s license with current active automobile insurance is required; position requires personal vehicle to fulfill some of the job’s functions.

Attendance/Travel Ability to work any of the seven days of the week, 52 weeks of the year. Our property staffing limitation makes it critical for you to work your scheduled hours consistently as well as overtime if necessary when requested. Ability to serve on-call, as scheduled or as necessary. Ability to travel to attend various company gatherings either in the general vicinity or your property, or in another state.
Skills Excellent written and oral communication skills Strong administrative and organizational skills Strong time management skills and ability to prioritize wisely Strong customer service orientation Good understanding of basic accounting practices Knowledge of on-site maintenance requirements, including dealing with vendors and contractors Ability to close a sale Ability to drive and access a car Knowledge of state law as it relates to Landlord/Tenant laws and statutes Ability to follow oral and written instruction Intermediate knowledge of MSWord and excel; proficiency with Outlook/Gmail Ability to operate and understand personal computer functions and company utilized software packages.

Computer Skills Basic computer and Internet knowledge Ability to use Outlook/Gmail Ability to operate a personal computer in order to complete software packages such as Grace Hill.

Career Apparel Must wear career apparel based on defined company standards.

Job Type: Full-time

Pay: $15.00 - $19.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Vision insurance

Work Location: In person