Legal Accounts Trainer

About us:

Efimis was formed in 2025 with a clear ambition; to transform the way law firms understand and manage financials. Legal finance is complex, specialised and demanding – and for too long, teams have been forced to fit their needs around tools that weren’t built for them. Backed by ATI, the group behind several of the legal market’s most respected brands, we’re bringing something different: Financial Management Software designed specifically for the realities of legal finance.

Our platform is AI-driven, open by design and engineered to meet the depth, compliance and connectivity demands modern firms expect.

If you want to help shape the future of legal finance - and enjoy the achievements that come with building something category defining – you’ll love working at Efimis.

The Role:

Reporting to the Product Services Manager, the Product Specialist will provide consultation and training for our clients and partner network. A key party of this role involves providing internal training and support to ensure our teams have the knowledge required to support and implement clients and partners.

Key Responsibilities:

• Deliver training and consultancy to new and existing clients and partners (will involve some interstate and international travel).

• Collaborate closely with the Product Services Manager and other stakeholders to understand new features and changes.

• Deliver training sessions, webinars or workshops to both internal and external teams within the local region, ensuring smooth adoption and knowledge transfer during software release cycles.

• Certify partners to enable them to deliver training independently.

• Provide feedback to the content team on training manuals, documentation, and other materials.

• Support the sales team by providing subject-matter expertise during the sales process.

• Assisting Support Team as and when required.

• Support the development of Standard Operating Procedures (SOPs) in collaboration with the Product Services Manager and peers across other regions.

• Contribute to the testing of new software features and provide feedback to the release services team.

• Participate in team meetings to share updates and highlight roadblocks.

• Support the design and delivery of training in conjunction with peers across other regions.

• Track time and ensure service delivery aligns with budget and project scope.

• Support change management and project scoping.

• Contribute to tender responses and bid presentations.

Benefits:

• Hybrid working model

• Private health insurance

• Death-in-service benefit

• Income protection scheme

• Enhanced maternity and paternity leave

• Additional leave for your birthday

• 26 days annual leave

• Company pension scheme

• Company social events in Ireland

Skills and Experience

Essential:

• Minimum Five (5) years relevant work experience –in the Legal software market and /or Legal Accounting environment.

• Strong Customer focus is required.

• Superior oral and written communication skills.

• Assess the skills of team members and ensure training is delivered to build skills

• Strong ability to motivate others.

• Ability to contribute towards building effective teams.

Desirable:

Minimum five (5) years’ experience in a consulting role

Certificate IV in Training and Assessment (or equivalent)

Efimis is an equal opportunities employer. We welcome applications from all backgrounds and are committed to creating an inclusive workplace.