Leisure Club Sales Membership Manager

Osprey Hotel has a superb opportunity, based in Naas, Co. Kildare for a Leisure Club Membership Sales Manager to join the management team who are ready to welcome you on board!

Our Hotel:

The Osprey Hotel, located in Naas, Co. Kildare is just 35 minutes from Dublin City and close to all major routes. Travel to the Osprey is made easy with several major bus routes within walking distance of the hotel and Sallins Train station located close to the hotel.

The Hotel offers a unique blend of elegance, comfort, creating an exceptional atmosphere for both guests and employees alike. The Osprey Hotel comprises of the four-star contemporary styled 108 bedroom, Herald & Devoy Restaurant, Osprey Bar, Conference Centre with Business Centre and Hub Desks, Osprey Leisure and Osprey Spa. #ThisIsYourPlace

The Role

We are seeking a highly motivated Leisure Club Membership Sales manager with operational experience to assist in the efficient running of the Leisure Club. You must have good attention to detail with the ability to make decisions and think on your feet. You will need a solid understanding of Leisure Club operations and be able to work on your own initiative. The successful candidate will have experience working in fitness industry with excellent customer service skills, positive attitude and be able to work as part of a team.

You will be responsible for developing new business and nurturing existing clients and guest relationships resulting in increased membership sales and revenue for the leisure club. Within the Club you will be responsible for the day to day running of the Club ensuring all procedures are adhered to. You will be responsible for ensuring cleaning standard are high and assisting with training the team and ensuring a quality service is delivered.

About The Role

Responsibilities and duties for this role will include:

• Sharp focus on social media, responding to all direct messages and comments on the Leisure Club Facebook and Instagram pages.
• Financial reporting on all Leisure Revenue streams, creation of membership reports and monitoring of revenue.
• Assist with the creation and execution of the Leisure Club marketing plan alongside the Leisure Club Manager.
• Tracking all leads and referrals accurately to build a solid marketing database
• Training of the the leisure club team on how to maximise sales opportunities for both memberships and retail
• Be a creative and analytical thinker who demonstrates strong and persuasive negotiating skills by creating and co-ordinating promotions, schemes and offers for the Osprey Leisure Club
• Generating new quality leads and following up on them effectively
• Maximise all areas of sales revenue by actively driving membership sales
• Deliver exceptional customer service and ensure training of all team members to deliver excellent customer service also.
• Be a highly motivated person capable of creating and maintaining a large client network.
• Demonstrate strong organizational skills and excellent customer service etiquette.
• Be professional in approach and capable of working on your own initiative and possess a positive communication skillset.
• Provide top-line industry leadership and management of all leisure sales activities, including participation in annual budget creation and management; researching and fully developing market segment targets; development and execution of sales campaigns, and industry interaction. Communication, Teamwork and Leadership
• To be completely familiar with all products and services within the hotel complex and to promote them whenever possible
• To comply with legal and statutory requirements relating to hygiene, fire, health and safety
• To ensure that all areas are consistently kept to the highest standards of maintenance and cleanliness
• To record all accidents and report them to the health and safety officer

Required Criteria

Skills Needed

About The Company

Founded in 1996, PREM Group is a European hospitality management leader, operating an extensive portfolio of hotels, serviced apartments, and properties. With a presence in multiple countries, PREM Group manages its own brands, including Premier Suites and Leopold Hotels, while also offering tailored management services for property owners. The company’s success lies in its commitment to delivering superior guest experiences, maintaining operational excellence, and fostering innovation. PREM Group also emphasizes sustainability, ensuring responsible practices across its operations. Headquartered in Dublin, the company is supported by a highly skilled team, passionate about creating memorable stays for guests and value for property owners. With over two decades of expertise, PREM Group continues to set standards in the hospitality industry.

Company Culture

PREM Group promotes a culture of collaboration, innovation, and inclusivity. The company is built on a foundation of respect for its employees, guests, and stakeholders, fostering an environment where team members feel empowered and valued. Focused on professional growth, PREM Group provides ample opportunities for learning and development, encouraging employees to reach their full potential. Sustainability and community engagement are core values, with the company striving to make a positive impact through responsible practices and local initiatives. At PREM Group, teamwork and a shared commitment to delivering exceptional guest experiences define the work environment, ensuring both personal fulfillment and organizational success.

Company Benefits

PREM Group offers a range of benefits designed to attract, retain, and support its employees. Team members enjoy competitive salaries, comprehensive training programs, and clear career progression pathways within the hospitality industry. Health and well-being are prioritized, with wellness programs and access to mental health resources available. The company also provides discounted stays at its properties and offers recognition programs to celebrate employee achievements. A strong emphasis is placed on work-life balance, with flexible working arrangements where possible. PREM Group’s supportive and inclusive environment ensures employees feel valued, motivated, and empowered to excel in their roles while contributing to the company’s continued success.

Just some of the benefits of working with us:

• Great Place to Work Accredited in UK 2025 & 2026 and in Ireland since 2023

• Achieved Great Place to Work Best Workplace listing in Retail, Hospitality & Leisure in UK 2025

• Achieved Great Place to Work Best Workplace listing for Women ireland and the UK in 2025

• PREM Group UK & Ireland listed as one of the Fortune 100 Best Large Companies to Work For™ Europe for 2025

• Excellent working environment

• Learning & development opportunities

• Career progression opportunities

• Competitive salary

• Staff uniform

• Excellent hotel staff rates across Ireland, UK & Continental Europe for employees and friends and family rates

• Employee assistance programme

• Annual Employee recognition awards including long service recognition

Employee discounts, Competitive salary, Long service recognition, Employee Assistance Scheme, Culture of recognition, On the job learning, Progression opportunities, Staff celebration events

Salary

Not disclosed