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Level 1 Help Desk Technician
Posted on Dec. 8, 2025
- Columbus, United States of America
- 40000.0 - 42000.0 USD (yearly)
- Full Time
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Xtek Partners is looking for a Level 1 Help Desk Technician for a permanent, multi-year-long Staff Augmentation assignment with a local school district in the Columbus, Ohio area.
EXPERIENCE REQUIRED
- Minimum 1-year professional technical support experience
- Good working knowledge of Apple MacBook, iPad/iPhone and Apple TV devices
- Basic wired/wireless network
- Audio/Visual device troubleshooting
- Imaging Windows Computers
- Must be well organized, personable and able to communicate effectively
- A+, Network+ and other industry certifications a plus
OTHER REQUIREMENTS
- Valid Driver’s License and reliable transportation
- Must pass Background Check and Drug Screen
- Schedule is Mon-Fri, 7:00am to 3:30pm with 30 mins for lunch
We offer the following benefits:
- Paid Time Off: 12 days from start to 2 years, 18 days from 2-4 years, 24 days over 4 years (accrued per Bi-Weekly Pay Period)
- Health, Dental, Optical and Supplemental Insurance available
- 401k Matching with potential Profit Sharing
- Paid Training and Certification Exams plus Bonus or instant Salary Increase
- Many career path options and future opportunities
- Annual Company Holiday Party plus other office and off-site social events
Starting Salary Range is $38,000 to $40,000, depending on experience.
Job Type: Full-time
Pay: $40,000.00 - $42,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Ability to Commute:
- Columbus, OH 43228 (Required)
Ability to Relocate:
- Columbus, OH 43228: Relocate before starting work (Required)
Work Location: In person
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