Live Chat Agent

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We’re looking for a Live Chat Agent to manage online queries, guide participants, and provide real-time support through chat and social media. You’ll be the first point of contact for our audience — representing the voice and energy of Beast Drive.

Key Responsibilities:

• Respond promptly to customer and participant inquiries via live chat, website, and social media.
• Provide accurate event information, registration help, and brand details.
• Maintain a positive and professional tone in all communication.
• Handle multiple conversations efficiently and ensure timely resolutions.
• Record chat interactions, feedback, and issues for follow-up.
• Collaborate with the marketing and operations teams for updates or escalations.

Requirements:

• Excellent written communication and English typing skills.
• Friendly, patient, and customer-focused attitude.
• Ability to multitask and manage time effectively.
• Basic understanding of events, fitness, or marketing is a plus.
• Open to working flexible hours during event periods.

Perks & Benefits:

• Internship certificate or full-time offer based on performance.
• Incentives for high response and satisfaction ratings.
• Work with a dynamic and growing event brand.
• Opportunity to grow into social media or marketing roles.

Job Type: Full-time

Pay: ₹12,047.01 - ₹29,271.73 per month

Work Location: In person