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Lived And Living Experience Care & Recovery Coordinator

Posted on Jan. 13, 2026

  • Part Time

Lived And Living Experience Care & Recovery Coordinator job opportunity

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Introduction:
Exciting Permanent/Part-time (0.6 FTE) Care and Recovery Co-ordinator opportunity based at Alma Road, St Kilda.
Choose your workdays! Choice of 3 days of the week that suit your lifestyle.
SCHADS Level 4 with Salary packaging options to enhance your take-home income.
Outreach role with some travel required. Wonderful supportive team. Immediate start available.

Windana provides connected services for more people in need.

We provide services across Victoria for adults and young people experiencing alcohol and other drug harms, family violence, mental health challenges and social disadvantage.

Our Model of Care puts clients at the centre of what we do to create positive change in people's lives. We work with families, communities and other organisations to deliver trauma informed, equitable, culturally safe and integrated services based on evidence and practice wisdom.

By intervening early and creating purposeful partnerships, we help clients achieve improved outcomes while reducing demand on acute services. And we are influencing policy, practice and research to help shape better systems for clients. Together, we influence the broader system for a more positive and connected future.

Is this your next career opportunity?

The Lived & Living Experience Care and Recovery Co-ordinator is a catchment-based service supporting high-risk clients with problematic alcohol and other drug (AOD) use and other complex needs whilst drawing upon own lived experience.

CRC facilitates integrated treatment and care pathways for individuals who require multiple-agency, collaborative care from alcohol and other drug AOD- treatment services, and other health and support services. The Lived & Living Experience Care and Recovery Co-ordinator works with clients to set recovery goals and develop treatment plans and also can assist with submitting referrals and building collaborative service pathways.

Undertake Intake and Assessments as per the Central Intake process utilizing the mandated tools and Self complete Initial screen for adults with AOD problems.
Facilitate a range of responses that meet the clients assessed needs, such as accommodation, health, food and safety, education, employment and social activities.
Provide a range of therapeutic interventions, including AOD Assessments that are person centred, offering a range of interventions through solutions focused support, brief intervention, and case coordination.
Develop treatment plans based on a holistic assessment of client needs and client drivers to ongoing substance abuse and ensure timely and accurate data entry.
Provide bridging support to clients on the waitlist for residential detox and counselling.
Provide services to clients that have a harm reduction and recovery focus that are evidence-based interventions, referring to appropriate specialist services as required and assisting clients to exit from the service on achievement of treatment goals.
Work collaboratively & liaise with other relevant service providers to develop shared care plans with the aim to provide seamless service provision with other relevant health and welfare services.
Contribute to the development of programs and interventions to address the emerging needs of the client group
Coordinate staged treatment plans, developed in conjunction with the client, based on identified needs and include appropriate rationale, coordinated approach, and appropriate level of detail.
Willingness to facilitate group-based interventions when required.

What we're looking for:
3+ years’ experience working within the AOD or mental health sector and ability to navigate and understand AOD services.
Lived Experience of Alcohol and/or drug addiction.
Ability to intentionally share personal lived experience whilst retaining professional and safe boundaries.
High level of interpersonal, client engagement and communication skills with an ability to tailor communication style to suit the diversity of clients and the settings that this may occur.
Proven skills in the application of assessment, case coordination, case management, case formulation, treatment planning and discharge planning.
Strong ability to write clear and professional case notes/handover notes and other essential documentation.
Previous experiencing using client data base system and relevant AOD screening tools.
Capacity to provide case work and AOD interventions within the context of a harm reduction, family work and recovery philosophies.
Certificate IV in AOD or AOD Skill Set.
SHARC Peer Training or preparedness to complete within 3 months.
Tertiary qualification in Counselling, Nursing, Psychology, Social Work, Occupational Therapy or a related field.

Join our team to contribute to our life-changing work.

Our people are integral to the work we do, and we pride ourselves on providing our team opportunities to contribute, grow and thrive:

Contribute to our meaningful work and values-based culture through:

  • our Strategic Plan,
  • our quality accreditation,
  • Reconciliation Action Plan, and
Rainbow Tick accreditation.

Grow with professional and personal development, including:
40 hours of study leave each year
Support for qualifications, external training and up to $200 towards professional registrations
Career pathways through secondments and our Leadership Network
Regular supervision, goal-setting, and individual development plans

Thrive with benefits that support your wellbeing and work-life balance, including:

12 weeks paid parental leave from day one
15 days personal leave, compassionate, and gender affirmation leave
10 days cultural leave for First Nations employees (including 2 paid days)
Flexible working arrangements tailored to you
Generous salary packaging to increase your take-home pay
Retail perks and fitness discounts
Access to our wellbeing program, including discounted osteopathy treatments.
WWCC costs covered
Public holiday swap

Ready to join us?

Be quick! Applications will be reviewed as soon as they land on our desks so apply today if you're interested.

Windana is committed to child safety and a valid Working with Children Check and Police Check are required for this position.

Windana values and celebrates diversity and inclusion and is an equal employment opportunity employer. We encourage applicants of all backgrounds and life experience to apply. Our aim is to build a team that closely reflects the diversity of the people and communities we work with.

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